Supply of jack with new caravan.
Submitted: Monday, Jun 23, 2014 at 17:04
ThreadID:
108462
Views:
6939
Replies:
8
FollowUps:
7
This Thread has been Archived
Housi T
After picking up our new off-road caravan, we realized that there wasn't a jack to change the tyres. We contacted the dealer (a member of RVM Australia) and we were told that they did not supply a jack with their vans.
While reading the RVM owners handbook, on page 32 we found the following information:
“JACKS.
All members of RVM Australia are required to supply a suitable, approved jack with every caravan or camper-trailer they produce.”
We once again contacted the dealer and told them of the condition in the RVM handbook but they were still not prepared to meet their obligation. RVM subsequently corresponded with the manufacturer on our behalf and we were then advised that we could now collect our new new trail-a-mate jack.
Thank you RVM!!!
Hans & Denise
Reply By: Member - Chooky and Wobble - Monday, Jun 23, 2014 at 19:33
Monday, Jun 23, 2014 at 19:33
Over a number of years we have purchased 4 vans/campers, the first 2 were second hand Jaco units from a Jaco dealer and jacks/wheel braces etc came with both.
The second 2 were new, the first a Jaco camper that came with a jack etc as
well.
The jacks for all 3 were the scissor type with some modifications to fit the van.
Our newest van is a Goldstream off-road pop top and it came with the best jack I have seen and the van has jacking points on the outside to make it easier to jack.
This jack is similar to a high lift jack except it is hydraulic and it has a jockey wheel attachment if you want to use it as a jockey wheel.
I really can't believe that anyone would sell a van without a jack etc.
AnswerID:
534887
Follow Up By: AlanTH - Tuesday, Jun 24, 2014 at 11:46
Tuesday, Jun 24, 2014 at 11:46
We got the same with our Goldstream, one of the few good things about the van.
AlanH.
FollowupID:
818696
Reply By: The Bantam - Tuesday, Jun 24, 2014 at 13:10
Tuesday, Jun 24, 2014 at 13:10
Ahh it all ges back to "trailer syndrome".
Most box trailers do not come with a spere wheel or anywhere to put one...certainly do not come with a jack or wheel brace.
A caravan is a trailer and those selling them will save cost anywhere thay can.
I'd be more surprised when a caravan came with a jack or wheel brace....the attitude is you use the one that is on the car.....yeh right.
Never forget a caravan is just another trailer and almost without exception those who make and sell them are tared with the same brush.
You can bet that if it was not a legal requirement there would be car manufacturers out there that would not supply a spare wheel, jack or wheel brace.
cheers
AnswerID:
534917
Reply By: tim_c - Wednesday, Jun 25, 2014 at 13:36
Wednesday, Jun 25, 2014 at 13:36
Why would you need a jack with your caravan? I presume that if your caravan ever gets a flat tyre that needs changing, your car probably won't be far away. You do have a jack in your car, don't you?
I'm happy to just carry one jack in the car, and use it on the caravan/trailer if I ever need to.
The wheel brace might be worth checking though, just in case the nuts on the caravan are a different size to those on your car.
AnswerID:
534981