2007 rodeo nothing but problems!

Submitted: Thursday, Jul 17, 2014 at 17:37
ThreadID: 108783 Views:9540 Replies:5 FollowUps:6
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ok not an actual 4wd issue (my triton is running fine ;))

The wife (unsupervised) bought herself a 2007 3.6ltr V6 Holden Rodeo about 3 weeks ago from a dealership in Sydney, 6 days after purchasing the Rodeo it blew a transmission cooler line and lost all power on the highway (appears someone had patched the line with a 3 inch piece of hose which blew out)

After getting it towed to Holden we were quoted $600 to fix it...all good we thought, the extra $2,000 she spent on the warranty will come in handy.....nope not covered we find out

Holden rings up and says there is also an engine knock which is more than likely the timing chain and we're looking at $3,000-$4,000 to fix that.......surely this is covered under the warranty......nope knocked back again

We ring the dealer and he says to drive back to him (400km away) and his mechanic will pull it apart and see what can be fixed under warranty, so the wife takes time off work (unpaid) drives down and drops it off and catches the train & bus home

before she left I checked the water and oil, the oil cap was covered in a thick white sludge....im thinking possible cracked head?

Warranty people ring up today and say the dealership mechanic has fixed the timing chain and this is not covered, this cost $2500 and we have to pay the dealership $700 towards repairs (he never once mentioned that there would be any cost and never rung at any stage to inform us)

while on the phone with the warranty people the wife asks well what about the water in the engine oil? that could be a cracked head....their reply was that the mechanic had looked at it and there was no cracked head the water had got in there from a thermostat leak (WTF??)
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Reply By: Bigfish - Thursday, Jul 17, 2014 at 18:02

Thursday, Jul 17, 2014 at 18:02
And some people on here wonder why people do not trust or like dealers. Warranty aint worth the paper its written on. Sorry for you misfortune mate .
AnswerID: 536201

Follow Up By: pepper2 - Thursday, Jul 17, 2014 at 19:42

Thursday, Jul 17, 2014 at 19:42
The fine print on the warrenty says that up to 80% of the warrenty cost goes to the dealer,have a read.
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Follow Up By: Shaker - Thursday, Jul 17, 2014 at 19:59

Thursday, Jul 17, 2014 at 19:59
It sounds more like an after market warranty than a statuatory warranty to me.

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Follow Up By: Steve D1 - Friday, Jul 18, 2014 at 08:41

Friday, Jul 18, 2014 at 08:41
The aftermarket warranty is irrelevant at this point.
3 month Stat warranty will cover all issues, if it's under the 160K mark.
After market warranty is about 90% scam. Doesn't cover much at all after you take into account all the get out clauses.
Contact the MTA. they are there to help in these situations.

Steve
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Follow Up By: olcoolone - Friday, Jul 18, 2014 at 21:30

Friday, Jul 18, 2014 at 21:30
Lets kick a dealership AGAIN.........

Bit of a fuzzy haze over whether they bought the car from a Holden dealership or a shonky used car yard and Holden were just only fixing it on behalf of the customer or used car dealer.

And the same for the warranty, sounds like one of these shonky aftermarket warranties where they only pay up to X amount of dollars.

We will not do any work for someone with one of these warranties, the only time we will is if the customer pays up front and them claims it back from the warranty company.
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FollowupID: 820344

Reply By: pepper2 - Thursday, Jul 17, 2014 at 19:51

Thursday, Jul 17, 2014 at 19:51
in nsw the used car statutary warrenty applies to all dealer sold passenger cars with <160000k and <10 yrs old for 3mths or 5000k.

Is yours a passenger car or commercial ???
AnswerID: 536208

Follow Up By: Bazooka - Thursday, Jul 17, 2014 at 20:19

Thursday, Jul 17, 2014 at 20:19
Yep. It's all bluff. Even the dodgy repair is THEIR responsibility.
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Reply By: Angryz - Thursday, Jul 17, 2014 at 21:59

Thursday, Jul 17, 2014 at 21:59
If the white sludge is only on the plastic cap & not in the oil itself then it will most likely be just condensation that has mixed with the oil on the cap itself & not a head gasket issue. Very common, especially on engines that were not regularly serviced for oil to get sludgy under the cap & with the engine heating up & cooling down condensation will form on the plastic & mix with the sludge.
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Reply By: Batt's - Friday, Jul 18, 2014 at 03:03

Friday, Jul 18, 2014 at 03:03
Change the oil and filter you'll soon find out if there's water in it might as well do the radiator, diffs and gearbox , transfer case. Should have had an NRMA inspection before the purchase I've never bought a car from a dealer without one even a 2yr old 4WD I once bought. I would highly recommend one next time or maybe still worth doing before anything else happens it's amazing what they can find and how quick some dealers fix things to get a sale.
AnswerID: 536226

Follow Up By: Bigfish - Friday, Jul 18, 2014 at 06:11

Friday, Jul 18, 2014 at 06:11
Best bit advice that anyone purchasing a seconhand car can follow...
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Reply By: southy - Saturday, Jul 19, 2014 at 23:45

Saturday, Jul 19, 2014 at 23:45
things seem to be moving along a bit better, fair trading have contacted the dealer (yes used car dealer not Holden) and informed him that he is liable for the full cost of repairs including those he said weren't needed.... they (fair trading) sent their own mechanic over to inspect the vehicle and he will inspect it again after the work has been completed
AnswerID: 536308

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