Spot Connect Australian support
Submitted: Thursday, Feb 12, 2015 at 17:23
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Member - Chucklingwater
I bought a Spot Connect in 2013 through ExplorOz, bought a plan, but couldn't pair Spot with my phone, at the last minute we delayed our trip for hubby to buy an iphone, still no go, so we took off next day thinking we'd surely be able to succeed along the way, nup! At
Bourke Telstra tried for a couple of hours..nup! Up through Qld to the Gulf and back down the coast. We stopped asking people to help after
Cairns. As soon as we arrived back
home, son and family of 6 moved in with us for 10 months, so Spot lay forgotten. We've never been able to use it. It's firmware was/is up to date by the way.
In April we're planning a long outback trip.... oh no, Spotty, does anyone know where I can have this lemon looked at ?
Reply By: The Landy - Friday, Feb 13, 2015 at 07:38
Friday, Feb 13, 2015 at 07:38
With the later generation of Spot devices you are able to send limited SMS and emails from the device when paired with your smart-phone, however without knowing which unit you have it is difficult to comment on whether it is possible to link it to the phone. But from your post I’m sure you have this aspect covered.
Could I suggest you call Spot support, I’ve had a couple of interactions and have always found them very helpful.
I have an older version of Spot which I use when bush-walking or when touring in the four-wheel drive as a tracking device. To do this you need to pay an annual fee to Spot and this will make your tracking visible via
the Spot website and in turn this can be linked to EO tracking.
I did find this on the website, have you done this?

Spot knowledge base
Let us know the outcome!
Cheers, Baz – The Landy
AnswerID:
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Follow Up By: Member - Chucklingwater - Friday, Feb 13, 2015 at 11:12
Friday, Feb 13, 2015 at 11:12
Downloaded both android and apple apps on two different phones, no go, unfortunately Baz. I'll go back to the site, thanks for help.
FollowupID:
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Reply By: Member - Andrew & Jen - Friday, Feb 13, 2015 at 20:37
Friday, Feb 13, 2015 at 20:37
Hullo Chucklingwater
I have had the older SPOT2 for about 4 years - this sends a message to designated phones as a sms.
I use 4 standard messages, with the only one I have used to date being "All's well" and giving my position with GPS coords. My daughter has an app on her smart phone that immediately shows my position on a map. As a trained emergency officer, she knows the drill re responding to problems.
The other messages are "I need vehicle help", I need medical (non life threateneing) help" and lastly, the SOS that goes through to SAR in
Canberra.
Initially I had difficultly getting the settings right to send the sms; that was sorted out when I realised I had to use the international code for Australia, ie, +61......... as the sms was being sent from the US.
Very reliable, simple to use and handy size for carrying in the pack. A key attribute for me is the ability to send an appropriate message for the situation.
Cheers
Andrew
AnswerID:
545879
Follow Up By: richard - Saturday, Feb 14, 2015 at 13:04
Saturday, Feb 14, 2015 at 13:04
To ask a dumb question did you register it and get a plan with SPOT.
You not only have to buy the device you have to pay a yearly subscription to them..
Sorry if you already stated this
.
Richard
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