Spot Connect Australian support

Hi guys. I don't have a spot but I travel with companions who do use them. I must admit I thought that a SPOT was a stand alone tracking device. Why would you need to hook link it through your phone? When we use them they connect direct to the spot service through a satellite. They work really well.

Am I barking up the wrong tree?

All the very best with it.

Mick

With the later generation of Spot devices you are able to send limited SMS and emails from the device when paired with your smart-phone, however without knowing which unit you have it is difficult to comment on whether it is possible to link it to the phone. But from your post I’m sure you have this aspect covered.

Could I suggest you call Spot support, I’ve had a couple of interactions and have always found them very helpful.

I have an older version of Spot which I use when bush-walking or when touring in the four-wheel drive as a tracking device. To do this you need to pay an annual fee to Spot and this will make your tracking visible via the Spot website and in turn this can be linked to EO tracking.

I did find this on the website, have you done this?



Let us know the outcome!

Cheers, Baz – The Landy

The connection is made via Bluetooth. Test the smartphones' pairing with another device. If they work then maybe the Spot's Bluetooth is defective.

Hullo Chucklingwater
I have had the older SPOT2 for about 4 years - this sends a message to designated phones as a sms.
I use 4 standard messages, with the only one I have used to date being "All's well" and giving my position with GPS coords. My daughter has an app on her smart phone that immediately shows my position on a map. As a trained emergency officer, she knows the drill re responding to problems.
The other messages are "I need vehicle help", I need medical (non life threateneing) help" and lastly, the SOS that goes through to SAR in Canberra.
Initially I had difficultly getting the settings right to send the sms; that was sorted out when I realised I had to use the international code for Australia, ie, +61......... as the sms was being sent from the US.
Very reliable, simple to use and handy size for carrying in the pack. A key attribute for me is the ability to send an appropriate message for the situation.
Cheers
Andrew

Thanks everyone, for your suggestions. It's back to Support for Spotty. I had registered, bought a plan, those that tried to get it going at 3 Telstra places after I failed, checked that too! Anyway along the way I've learnt more from your comments so that's been helpful. Keep smiling, Ange.