Thursday, Mar 25, 2004 at 21:03
Hi Guys.
Just to let you know what kind of CRAP service Kaymar does (or in this case, doesn't) give.
Some years ago I had to mortgage my house just to buy a very_over_ priced double hinged Kaymar rear carrier. With the bumper I purchased the Left hand wheel carrier not the usual right sided ones.
At the time I did not have a second fuel tank, so it was my intention to construct a triple jerry can holder onto the other side carrier which I intended to make.
I also need the same locking latch, so I wrote a nice letter to Kaymar explaining what I intended to do. I said I realize that it may not be a spare part as such but could they please see their way to make an exception in this case and sell me one.
A number of weeks went by before I received a reply consisting of only a single page displaying their right side single jerry can holder which was circled with a colored hi-lighter, and the ridiculous asking price (I can't remember how much but I almost choked when I saw it).
So much for good will!
I then though I would be devious and go through my mate at my local 4WD outlet. He phoned them up and claimed that I needed the catch as I had reversed into a tree and damaged it. The response he got was, that it was not a replacement part and I was out of luck.
However, if I would supply a photo of the damaged part and if in their opinion the part was not repairable they "MAY" consider a replacement and the price was to be negotiable.
They then stated word to the effect that in all probability I was the guy who wrote to them, and all I really wanted it for was so as to steal their idea and to go into business in opposition to them. Yeah right. Good business practice to advise your opposition of such intentions. I think not!
What a pack of paranoids!
I told my mate to let it go, as far as I was concerned I would tell all just what kind of people they actually are.
Instead, I made a template of the one on the other side and had the shape of the lever plasma cut and uses the existing one as a template. When I had finished the construction, I had the whole thing electro-plated.
The finished swing out I so constructed that by undoing 3 bolts I could bolt on a second wheel carrier giving me 2 spare across the back. That is how I now use it as I have since fitted a long range fuel tank.
So in a nut
shell, form your own opinion of these @#%#@#'s.
Incidentally, the whole project including the swap over conversion to a wheel carrier and all powder coating cost me less than 25% of their asking price for just one stinking jerry can holder, and I defy anyone to tell the difference between my setup and theirs when the 2 spares are mounted.
If anyone wants one, I think I still may have an instructional page put out by them on how to fit the latch to the bumper bar giving all the spacing sizes.
Regards
AnswerID:
51962
Follow Up By: Member - Al & Mrs Al (Vic) - Thursday, Mar 25, 2004 at 21:13
Thursday, Mar 25, 2004 at 21:13
Hiya Janset..
Al sympathises...he's tried that with Kaymar too....same story....
cheers
Lyn
FollowupID:
313769