Prado Dash Rattle & Shake

Submitted: Thursday, Mar 25, 2004 at 21:30
ThreadID: 11557 Views:3771 Replies:2 FollowUps:0
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I have read brfore about the problems with the Prado dash. I recently had mine in for service and requested that the dash be repaired under warrenty only to be told that the most they would do in offer 1 hour labour to get behind the glove box and tighten up whatever they could reach..

I bit my tongue and contacted Toyota direct and forwarded on some of the info contained in this forum.

Within 24hours I had the job approved and the offer of a loan vehicle for 3 days whilst the job was done.

The trick was to get a test driver from the dealership to drive the Prado and see the amount of play the dash had developed.

Picked it up today and can't beleive the difference - it's like driving a brand new vehicle.

The lady in customer service at Toyota could not of been more helpful - even ringing me back at times to report that she was still waiting for an answer. I found out later that the answer she was waiting for was a report from the guy who drove my car.

Let me know if any of you need more detail...

Bear.
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