Prado Dash Rattle & Shake
Submitted: Thursday, Mar 25, 2004 at 21:30
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Member - Bear
I have read brfore about the problems with the Prado dash. I recently had
mine in for service and requested that the dash be repaired under warrenty only to be told that the most they would do in offer 1 hour labour to get behind the glove box and tighten up whatever they could reach..
I bit my tongue and contacted Toyota direct and forwarded on some of the info contained in this
forum.
Within 24hours I had the job approved and the offer of a loan vehicle for 3 days whilst the job was done.
The trick was to get a
test driver from the dealership to drive the Prado and see the amount of play the dash had developed.
Picked it up today and can't beleive the difference - it's like driving a brand new vehicle.
The lady in customer service at Toyota could not of been more helpful - even ringing me back at times to report that she was still waiting for an answer. I found out later that the answer she was waiting for was a report from the guy who drove my car.
Let me know if any of you need more detail...
Bear.