Outlook Express Question

Submitted: Tuesday, Apr 06, 2004 at 08:58
ThreadID: 11858 Views:1507 Replies:10 FollowUps:11
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Not a 4X4 question, I know, but I have no resources out here in the sticks so maybe someone can help.

Since yesterday my Outlook Express keeps on repeating 5 messages(about 20 times now) whilst keeping the other emails out of my Inbox. I am at a loss what to do. Have checked my 2004 Norton Antivirus definitions and there are no virussses in the system.

Any ideas? Or should I contact my ISP?

Cheers,
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Reply By: Member - peecee (VIC) - Tuesday, Apr 06, 2004 at 09:11

Tuesday, Apr 06, 2004 at 09:11
Hi Wiilem
Just a thought, but maybe the system has been set to leave messages on the server so the are not deleted after you download them.
AnswerID: 53354

Follow Up By: Willem - Tuesday, Apr 06, 2004 at 09:19

Tuesday, Apr 06, 2004 at 09:19
Hi Peecee,

Thanks.....I did not change the settings. I rang my ISP but he was out so left a message. Will get him to go into my mailbox and see if he can sort things out. The messages have repated five times again since my posting.
Regards,
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FollowupID: 315062

Reply By: Member - peecee (VIC) - Tuesday, Apr 06, 2004 at 09:21

Tuesday, Apr 06, 2004 at 09:21
Willem
AnswerID: 53357

Reply By: Member - peecee (VIC) - Tuesday, Apr 06, 2004 at 09:24

Tuesday, Apr 06, 2004 at 09:24
Willem
Try renaming your topic to "OUTBACK Express Question" You may get more responses.
AnswerID: 53358

Follow Up By: Willem - Tuesday, Apr 06, 2004 at 09:32

Tuesday, Apr 06, 2004 at 09:32
Not fussed
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FollowupID: 315063

Reply By: crfan - Tuesday, Apr 06, 2004 at 10:16

Tuesday, Apr 06, 2004 at 10:16
Hi Willem,
hope they give you an answer as mine is doing the same thing
My anti virus is picking up a virus as well but its not in the system.
P
AnswerID: 53363

Follow Up By: Willem - Tuesday, Apr 06, 2004 at 12:04

Tuesday, Apr 06, 2004 at 12:04
Hi crfan

See Mike's post below and my reply. Have just done a live update of Norton. Funny, it has anti-spam definitions but that 'netsky' virus must have slipped through.

Cheers
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FollowupID: 315073

Reply By: MrBitchi - Tuesday, Apr 06, 2004 at 10:27

Tuesday, Apr 06, 2004 at 10:27
Willem,
As a support professional the first thing I recomend you do is install the full Outlook client that comes with Microsoft Office. Outlook Express would have to be the worst, most problematic email client ever written.
The next step would be to log on to your email account using a web browser, if your ISP offers this functionality, and delete the suspect message that way.
Otherwise you'll have to wait till your ISP can do it for you.
John
AnswerID: 53364

Follow Up By: Willem - Tuesday, Apr 06, 2004 at 12:11

Tuesday, Apr 06, 2004 at 12:11
Thanks for your help John, much appreciated. I am but a novice at the working s of these things but a friendly contactible ISP is a must. Is there another email client to use other than Outlook Express. I run Windows 98 on a Laptop.

Cheers,
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FollowupID: 315076

Reply By: Rosco - Bris. - Tuesday, Apr 06, 2004 at 11:15

Tuesday, Apr 06, 2004 at 11:15
Will

Try "mymail.com"

Enter your relevant details and you can see what mail is in your box and also delete any you wish.

Cheers
AnswerID: 53367

Follow Up By: Rosco - Bris. - Tuesday, Apr 06, 2004 at 11:24

Tuesday, Apr 06, 2004 at 11:24
Oops

"mymail.com.au"
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FollowupID: 315069

Follow Up By: Willem - Tuesday, Apr 06, 2004 at 12:07

Tuesday, Apr 06, 2004 at 12:07
Thanks Rosco....The problem seems to have been solved...for the time being anyhow. I am lucky as I know my ISP personally and can ring him when we have problems and he can fix things for me.

Regards
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FollowupID: 315075

Reply By: Mike - Tuesday, Apr 06, 2004 at 11:49

Tuesday, Apr 06, 2004 at 11:49
Willem,
your email has been spamed. You have received an email with the 'netsky' virus. Run an update on your anti virus software or open it and down load a patch to fix. I been caught over 3 times in as many weeks.
Mike
AnswerID: 53372

Follow Up By: Willem - Tuesday, Apr 06, 2004 at 11:57

Tuesday, Apr 06, 2004 at 11:57
Thanks Mike...will do. Have just had my ISP clear my inbox. The spam virus comes in the form of Autopartssa with a red exclamation mark in the left column.

Cheers
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FollowupID: 315072

Follow Up By: Member -Bob & Lex (Sydney) - Tuesday, Apr 06, 2004 at 16:12

Tuesday, Apr 06, 2004 at 16:12
Willem , set Nortons to auto update your virus definations , I did & havn't been caught since.
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FollowupID: 315109

Reply By: VWR - Tuesday, Apr 06, 2004 at 17:01

Tuesday, Apr 06, 2004 at 17:01
It is the current crop of crap circulating through the net doing it - if you have telstra bigpond - go to telstra.com and log onto web mail - load in your user name and then your email password - you then have access to your emails via the net securely anywhere in the world and you can delete the offending emails quite easily there.

You can also craete and send etc

Cheers
AnswerID: 53432

Follow Up By: Willem - Tuesday, Apr 06, 2004 at 18:22

Tuesday, Apr 06, 2004 at 18:22
No mate...I dumped Telstra Bigpond 6 months ago. I go through a private ISP.

Cheers
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FollowupID: 315138

Reply By: Member - Ruth D (QLD) - Tuesday, Apr 06, 2004 at 17:34

Tuesday, Apr 06, 2004 at 17:34
Willem, sorry you have been having all this trouble. Just wanted to let you know that Andrew can't come out to play on the computer today because he is too busy with Pesty doing touristy things, playing on Big Red (easy-peasy), collecting all the yabbies in the pots, just going out again to get some more so the scrumptious dinner tonight. they've been to the Museum, information centre - we are trying to wear them out today so we can get to bed early tonight!
Was very impressed with the painting. The kids told me about it so I had to have a look. Someone said something about pigeon poop, but I thought it was entirely more profound than that. Showed great insight, depth of character, incredible meaning, profoundly moving - helpful if sitting on longdrop.
AnswerID: 53435

Follow Up By: Willem - Tuesday, Apr 06, 2004 at 18:29

Tuesday, Apr 06, 2004 at 18:29
Ruth...Have remedied the trouble......Mmmmmm Andrew..just a child in a mans body...I'd hate to be his patient.......hahahahaha Thanks for the compliments on the piece de resitance. Long drop? and just the other day you were sprouting on about septics and fancy land prices........

Regards
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FollowupID: 315140

Follow Up By: Member - Ruth D (QLD) - Wednesday, Apr 07, 2004 at 13:56

Wednesday, Apr 07, 2004 at 13:56
Hey Willem - he even made his wife sick!!!
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FollowupID: 315229

Reply By: Brad - Tuesday, Apr 06, 2004 at 21:28

Tuesday, Apr 06, 2004 at 21:28
Glad you've fixed the problem.
Outlook Express ( like Win 98) is a curse.
See if your ISP will support other software, eg
http://mozilla.org/ (look at Thunderbird and Firefox).
Regards,
Brad

AnswerID: 53470

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