Excellent customer service

Submitted: Thursday, Apr 29, 2004 at 16:08
ThreadID: 12483 Views:1163 Replies:3 FollowUps:0
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It's not too often that one comes across outstanding customer service so I thought I'd share this with you all. I must applaud Glind Pty Ltd for their efforts. My pump had been playing up. Sent them an email. Got a quick response to send it up to them to check it out. Sent pump and got it back about 3 days later. Works better than ever. It was under warranty and no cost to me (apart from postage up). Can't ask for more than that.
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Reply By: Member - Nobby - Thursday, Apr 29, 2004 at 16:57

Thursday, Apr 29, 2004 at 16:57
I had the same service from Glind. I lost the washer that goes onto the shower head and rang to see if I could buy one. They sent me ten ( yes ten ) at no cost. Couldn't ask for any more than that. Besides the service the product is first class to.
AnswerID: 56582

Reply By: Sparkie - Thursday, Apr 29, 2004 at 19:45

Thursday, Apr 29, 2004 at 19:45
Xcuse me but is Glind Pty Ltd a plumbing company??????????

Just curious as to what he does.

Sparkie (IE not Y) ;-)
AnswerID: 56610

Reply By: Crackles - Thursday, Apr 29, 2004 at 21:17

Thursday, Apr 29, 2004 at 21:17
Glind build shower units with a heat exchanger that is plumbed into the cars engine.
They work well. Cheers Craig......................
AnswerID: 56622

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