Standard of Australian Caravan Manufacture
Submitted: Tuesday, Aug 04, 2015 at 07:04
ThreadID:
129854
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Member - Peter M (QLD)
Good morning all
A few weeks ago I scratched the side of my caravan $2500 worth 10 side panels and a new window required. Watching what someone else was doing and not concentrating on what I was doing. My fault entirely.
Yesterday the repairer called me and asked me to come to the workshop as he had found a major problem. The caravan manufacturer (who has since sold out and the new owners now build them in WA) had installed the 3 way refrigerator without drilling a hole in the floor to let out excess water from it. Result the overflow pipe was just left to let the water onto the wooden floor. EXCESSIVE DRY ROT.
Is it possible that many Australian made caravans have the same fault?
My van was manufactured in July 2007 so my chances of getting the new owner of the brand to rectify a major "FAULT IN MANUFACTURE" is remote. But I will try, hence not naming the van make.
To rectify the problem I have three choices:
1. Rebuild the van from chassis up to replace the floor. Mega dollars to do that.
2. Cover up the problem and sell the van as suggested by the repairer.
3. Cover up the problem, drill a hole for the overflow hose. Continue to live & travel in the van until the van expires. All the time knowing my original investment of $72000.00 is devaluing at a massive rate.
Have you checked your van to find out whether there is a drain hole for your refrigerator? Probably not!
Stay
well and stay safe
Regards
PeteM Qld
Reply By: Sand Man (SA) - Tuesday, Aug 04, 2015 at 07:26
Tuesday, Aug 04, 2015 at 07:26
Pete,
Of course, you had your $72,000 Van insured didn't you?
If so, let the Insurance Company resolve the problem.
Personally, I don't like option 2. May fix your immediate problem, but some poor bugger is going to wear it after he buys it unsuspecting of the known problem.
Kind of leaves option 3, or the Insurance Company.
AnswerID:
588831
Follow Up By: Member - Peter M (QLD) - Tuesday, Aug 04, 2015 at 09:40
Tuesday, Aug 04, 2015 at 09:40
Thank you Bill
I had discounted the Insurance Company because I thought they wouldn't cover a fault in manufacture.
But I'm going into town this morning to see them and get their take on it.
PeteM Qld
FollowupID:
856627
Follow Up By: pop2jocem - Tuesday, Aug 04, 2015 at 10:01
Tuesday, Aug 04, 2015 at 10:01
Peter,
Sorry to hear about your problem. Would definitely leave a bad taste in the mouth. I guess the choice of options is entirely up to you. Thanks for posting, I will have a look at our van today, although probably not much I can do now seeing as how our van is 8 years old.
I tend to agree with your take on the insurance companies possible stand regarding covering accident damage and not a build created problem.
Having said that an ask couldn't hurt.
Cheers
Pop
FollowupID:
856629
Follow Up By: gbc - Tuesday, Aug 04, 2015 at 18:06
Tuesday, Aug 04, 2015 at 18:06
Me three. I would doubt any insurer would want to know about a day 1 manufacturing issue. They would be very interested however, in knowing that you have repaired the issue and returned the van to the condition it should be in.
FollowupID:
856646
Follow Up By: Geepeem - Tuesday, Aug 04, 2015 at 18:28
Tuesday, Aug 04, 2015 at 18:28
Hi Peter,
Sorry to hear about the issues with your van.
I would think carefully about discussing with by our insurance company. I very much doubt they will cover it as its not accidental damage BUT once they are aware of it they may insist you repair immediately at your cost as they may feel it could lead to other issues and put them at risk.
FollowupID:
856649
Follow Up By: Slow one - Tuesday, Aug 04, 2015 at 19:11
Tuesday, Aug 04, 2015 at 19:11
Just a note of encouragement. The van repairer I talked to said, most of the water damaged vans were insurance jobs.
FollowupID:
856652
Follow Up By: Member - Broodie H3 - Wednesday, Aug 05, 2015 at 11:54
Wednesday, Aug 05, 2015 at 11:54
Good day Peter,
just a quick question does your van insurance cover water damage, if it does then you should be ok with insurance, that is my thoughts, also you have given me something else to
check on our new van
thank you.
FollowupID:
856680
Reply By: Ross M - Tuesday, Aug 04, 2015 at 14:50
Tuesday, Aug 04, 2015 at 14:50
How big is the affected area? You didn't give any idea to how much damage or where it is damaged in relation to other cupboards or structural members.
The notion of rebuilding building from the chassis UP is unlikely to be needed. ie, gross overstatement.
It is only a house on wheels and the area, most likely, can be cut out and replaced with suitable Doubling at the edges to ensure sealing and strength is restored.
Not a big issue I wouldn't have thought, although it does highlight the normal quality of caravan production in Australia. Many have a p1ss poor attitude to correctness and construction in unseen areas.
AnswerID:
588842
Follow Up By: garrycol - Tuesday, Aug 04, 2015 at 15:19
Tuesday, Aug 04, 2015 at 15:19
Good point - but I would actually
check that it has rotted - certainly the floor in my Jayco campervan is marine ply - the underside is only protected by paint and other campers I have seen have either marine ply or outdoor grade particle board.
So if the floor has failed dur to water from the fridge - what is happening underneath where the flooring material is exposed to water from wheels etc.
Garry
FollowupID:
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Follow Up By: Slow one - Tuesday, Aug 04, 2015 at 19:08
Tuesday, Aug 04, 2015 at 19:08
Caravans are a whole new ball game when compared with house construction. They are entirely different.
FollowupID:
856651
Follow Up By: GREG T11 - Wednesday, Aug 05, 2015 at 21:01
Wednesday, Aug 05, 2015 at 21:01
Pretty similar actually if you think about it . They use silicone to seal joints for one, the downside to this is that a van flexes a hell of a lot more . The cabinetry inside uses domestic type hinges fastened with the same screws you can put in your DIY at
home, they employ the same techniques to put it all together . It's on wheels that's all, and just like your spec
home it is luck of the draw who is employed to do it .
FollowupID:
856715
Follow Up By: Slow one - Thursday, Aug 06, 2015 at 06:14
Thursday, Aug 06, 2015 at 06:14
Greg,
it is an entirely different method of construction to a house and that brings a lot of problems when repairs are needed.
We are not talking about hinges or screws here but how to repair when something major happens. Pretty simple to pull the roof on your house, not easy on a van. Most items are built in unlike a house. Say there is a problem with the shower cubicle on a house, it can be removed fairly easily. On a van there is no room to remove and reinstall so things have to be cut and shut to do it, even to the point of removing a bulkhead or the external wall, which means all the ali sheeting and some studs.
Vans are built from the inside out.
BTW. My van uses full length s/s piano hinges on all cupboards.
FollowupID:
856728
Reply By: Member - Berky51 - Tuesday, Aug 04, 2015 at 21:51
Tuesday, Aug 04, 2015 at 21:51
Its a sad story but oh common as we travel around and talk to other van owners.
We bought a Seachange about 3 years ago. For about 2 years and 10months it sat in the shed, then we decided to do some long distances and touring. To cut a long story short,
1. It got full of dust because the floor did not meet the wall.
2. Two drawers fell out on the floor and smashed the hinges.
3. The ceiling is falling in.
4.
The bench flap over the stove fell off onto the floor'
5. The electrical cupboard got water in it from the outside light which was never sealed. The wiring is just a mass of spaghetti, with the fuses hiding behind it and almost impossible to replace a fuse.
6. A number of cupboard striker plates have fallen off due to screws being too short
.....and on and on.
When I complained to Haines - guess what - the van is 3 years old.
AnswerID:
588853
Reply By: Tim F3 - Tuesday, Aug 04, 2015 at 22:50
Tuesday, Aug 04, 2015 at 22:50
Peter,sorry to hear of your problems. Re insurance you may
well be covered for more than you think.
In my case my hard floor camper was written off (this week) as the brackets connecting the body to the A frame and other welds had broken.No other damage.
When the flat top tow truck arrived to pick up my camper it was towing what looked like a good late model camper with minimal obvious damage. I asked the driver what the problem was and he advised water has penetrated the side walls on one side swelling the panel,apparently no spare panels are available so it is a right off....like yours possibly...
If you look at major auction house sites (pickles etc) you will see many vans auctioned for parts etc because they cannot be COST EFFECTIVELY repaired and in some cases also have to pass an engineers inspection for re registration so they are scrapped...
All the best,talk to your insurer.
AnswerID:
588859