Follow up on my thread RE: Standard of Australian Manufacture

Good morning all
I recently posted a thread about water damage to my caravan floor by a badly installed overflow hose from my fridge.
1. I contacted my insurer, RACQ and submitted a claim based on the original response by the RACQ employee who took my call. He and his supervisor thought that it was covered by them. Yesterday they rejected the claim and said in their opinion it was a maintenance problem.
2. I was originally told by the repairer that to fix the problem was a major job which virtually meant the van had to be rebuilt from the floor up. This was incorrect.
3. The repairer was able to remove the fridge cut out the damaged floor underneath it and weld in two new supports to the chassis and replace the timber floor area. Total cost $1500.00
3. As part of the repair I had the repairer drill a hole through the new floor and position the overflow hose through it. The original manufacturer of the van simply placed the overflow hose under the fridge to allow the water to escape out through the front vent onto the vynal floor. A cheap and nasty way of doing it.
Any way even though I could have used the $1500 on more important stuff (like fuel or food) we are now getting ready to get back on the road fulltime.
Stay well and stay safe
Regards
PeteM Qld