Friday, Sep 25, 2015 at 19:51
Tom and Galah, that's not entirely correct. If you want to see the ACTUAL plan change document, go to:
this page then under heading "Plans no longer available for new connections" link to
mobileoldcons.pdf
Yes, it's a frigging 317-page document. Telstra NEVER do such things by halves. Go down to page 22 and read 3.1. Oh heck, I'll post the clause here:
"Eligibility
3.1 Mobile Accelerate Casual Plans are available to new or existing customer with a 13 digit account number. Mobile Accelerate Plans are not available for new or recontracting customers on and from 12 May 2015 (with the exception of Mobile Accelerate Casual $10 per month)."
The Casual $10 plan is still there and is still available -
well, it was a week ago when I spoke to a Telstra CSR who was quite prepared to give it to me, except I already have one.
This plan has never officially been available via T-shops, and is a "back-of-house" deal that Telstra may or may not offer depending on the situation. It is NOT available simply because someone demands it. But now that it has gone more back-of-house than before, you need to talk to the Aussie support people at Telstra - NOT the Filipinos - and there is a trick to getting through to them. I can't post it here as the minute google searches pick up on it, the Aussie back-door will probably close. I will pass it on to those in need if they contact me by email at "my-nick" at westnet dot com dot "ow!" and follow the procedure I provide.
FollowupID:
858766