Toyota Ute Engine Problem - which Dealer in Perth.

Submitted: Sunday, Oct 18, 2015 at 12:47
ThreadID: 130621 Views:2170 Replies:10 FollowUps:8
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Hi, a friend is having a fuel / electronics issue with his LC ute. Told it cant be diagnosed by compiter unless it is actually broken down at the time. It has now refused to start so is in a diagnosable state apparently. Whic dealer in the Perth area is recommended? They live in their caravan so not much fun without the tow vehicle. RAC will truck the ute to the dealer. Please tell us your preferences. Thanks.
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Reply By: allein m - Sunday, Oct 18, 2015 at 13:27

Sunday, Oct 18, 2015 at 13:27
I am not sure if this is correct but do the road service people say they will tow to the closest repairer from the location of the break down .

any thing further it at the persons own expense

be interesting to know

AnswerID: 591700

Follow Up By: Coenen N & G (WA) - Sunday, Oct 18, 2015 at 14:02

Sunday, Oct 18, 2015 at 14:02
Apparently they have free 200km towing with their membership, already towed Yanchep to Bullcreek then to dealership of choice on Monday.
FollowupID: 859745

Follow Up By: allein m - Sunday, Oct 18, 2015 at 14:45

Sunday, Oct 18, 2015 at 14:45
ok cool so many people do not read the fine print

I have premium serivce with RAA because i live in Broken hill

but for example to day mate who works with the a local tow company got called out lady had two flats on a trailor 100k s out of town rang holden road side assist sorry cover only covers car

so she has to pay big time

we need to read the paper work and ask questions so many just think they are covered and are not

Ihope it gets fixed nothing worse than a inter mitant fault they are a michanics nightmair
FollowupID: 859747

Reply By: pop2jocem - Sunday, Oct 18, 2015 at 13:49

Sunday, Oct 18, 2015 at 13:49
I would have thought that any Toyota dealer should have the necessary software to be able to connect to the vehicle and download whatever fault codes are present. Surely the onboard electronics should have stored the current and historic codes that any dealer should be able to able to access.
Personally I would have it taken to the nearest dealer to your friend's location.

I hope it all works out

AnswerID: 591701

Follow Up By: Coenen N & G (WA) - Sunday, Oct 18, 2015 at 14:05

Sunday, Oct 18, 2015 at 14:05
They were told that it could not be diagnosed unless the problem was occurring at the time. Had the fuel solenoid changed last Monday, but clearly that was a failure. Was hoping someone may have found or experienced a "better than usual" dealer, somewhere in a reasonable radius. ie, Canning vale, Melville, Freo, or thereabouts.
FollowupID: 859746

Follow Up By: garrycol - Sunday, Oct 18, 2015 at 14:56

Sunday, Oct 18, 2015 at 14:56
That is not generally correct - faults will be logged and read later. May not solve the issue but will point to the right area.
FollowupID: 859749

Follow Up By: pop2jocem - Sunday, Oct 18, 2015 at 17:52

Sunday, Oct 18, 2015 at 17:52
A couple of quetions.

What year is the vehicle i.e. what engine?

If as you stated in the thread about an engine scanner the problem was temporarily cured by some sort of priming or pumping fuel up to the engine wouldn't that indicate a simple fuel line or filter problem or a fuel pump mechanical issue rather than anything to do with the electronics??

FollowupID: 859750

Follow Up By: Ron N - Sunday, Oct 18, 2015 at 19:00

Sunday, Oct 18, 2015 at 19:00
I have been told the same thing (unable to find a previous fault that is not currently present) by a diagnostic mechanic.
A mates Falcon wagon stopped dead several years ago, and he called me, as well as a mobile mechanic, because he was only 3kms away when the Falcon stopped.

When the mobile mechanic arrived (at the same time as me), he pulled off the fuel line, checked the fuel was being pumped under pressure, reconnected the line - and the Falcon promptly started and ran like a top.
When the mechanic was asked if he could now find the fault, he reckoned it was impossible, as no fault was now showing, and it was almost certainly a transient fault, probably caused by the ECU processor failing temporarily due to heat.
When the microprocesser chucks it in - then starts working again - there's no fault recorded. I had this happen on a Ford climate control ECU.

If the fault is intermittent or transient, and not occurring when its connected to the diagnostic computer, there's often a low chance of a diagnostic computer finding the problem.
Not all faults are stored in ECU logs, it depends on how the ECU is programmed at the factory.

I had a Falcon Ghia wagon once, and the Ford service manager told me how Ford had to readjust the engine ECU error code programming so that it did not record transient, unimportant faults, typically such as, a wayward stick hitting a wiring connector, and making that connector disengage momentarily.
The fault had to be recorded for more than few seconds on the Fords before it was logged.

In addition, silicon chips and microprocessors often fail due to heat and age - but they will start working faultlessly again, when they cool.

A tow-truck mate told me they NEVER tried to start any car that had stopped with an electronic fault.
If they did, they quite often started again (because the ECU or microprocessor had cooled), and the potential tow job promptly thanked them, and then drove off!! LOL

So .. they woke up to this stunt, and they always winched on the non-functioning vehicle WITHOUT attempting to start it - then, when they got to the delivery location, they would start it up, and drive it off the truck! LOL

Cheers, Ron.
FollowupID: 859752

Follow Up By: Coenen N & G (WA) - Sunday, Oct 18, 2015 at 20:12

Sunday, Oct 18, 2015 at 20:12
V8 diesel, 2010 or thereabouts
FollowupID: 859756

Reply By: Neil & Pauline - Sunday, Oct 18, 2015 at 14:56

Sunday, Oct 18, 2015 at 14:56
I would not go the the ones at Wangar. What ever one you use make sure you get old parts. I like to be trusting but been burnt too many times.

AnswerID: 591702

Reply By: Member - ACD 1 - Sunday, Oct 18, 2015 at 15:03

Sunday, Oct 18, 2015 at 15:03
It is a bit hard to recommend anyone specifically with such a small amount of info as to the cause.

My first port of call would be a Toyota dealership/service centre - if the can't identify the problem and fix it there is something definitely wrong. (If no luck there, I would be visiting a car yard to sell it - and I'm a 100% Toyota man - up to number 13 in land cruisers. ONLY JOKING - about selling it).

Another option is a specialist injection/fuel system service centre. I have used United Fuel Injection in Redcliffe before and they are pretty switched on.

Regardless, I would be making some phone calls before transporting it.

Hope that helps


AnswerID: 591703

Reply By: Idler Chris - Sunday, Oct 18, 2015 at 15:42

Sunday, Oct 18, 2015 at 15:42
I have used Melville Toyota on 5 occasions and very happy each time.
What other people think of me is none of my business.
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AnswerID: 591704

Reply By: Anthony F2 - Sunday, Oct 18, 2015 at 16:41

Sunday, Oct 18, 2015 at 16:41
My preference would be to book a few more nights at the current caravan park, buy a techstream/mini vci cable package from ebay (delivered in 3 days...$30 - $60). This allows you to diagnose your car the same way Toyota can. Toyota will charge you $160/hr just to look at it. Whatever problem you find, you can then get quotes on. From my experience...something that a dealership would charge $2000 for, you can get done for 1/4 of the price and by qualified tradespeople...not just apprentices who couldn't care less. That's my opinion anyway!
AnswerID: 591705

Follow Up By: Michaeljp - Tuesday, Oct 20, 2015 at 14:47

Tuesday, Oct 20, 2015 at 14:47
If there is no engine light on dash warning you of a problem, you can't fix it as its not logged on the computer. Im not sure if the original poster has said the engine light is on or not, if not, its a matter of dollars and a process of elimination to find the issue.
FollowupID: 859807

Reply By: Ron N - Sunday, Oct 18, 2015 at 19:09

Sunday, Oct 18, 2015 at 19:09
I have always had excellent service from City Toyota in Newcastle St - but then again, I've never presented them with a curly problem such as the LC ute problem.

Always keep in mind that Toyota dealerships have access to ALL the company information regarding past, present and likely problems, with every model of Toyota.

In addition, they have access to company information and advice as regards fixing or modifying known problems with every model of Toyota.
If a vehicle presents with a problem, they will often have modified parts or procedures available, that will prevent a repetition of the problem.
This is much more than any independent repairer can access. The independent repairers have to rely on "word of mouth", other repairers advice or experience, or go to Toyota and try to glean info from them.

Cheers, Ron.
AnswerID: 591707

Reply By: Member - MARIC - Sunday, Oct 18, 2015 at 19:15

Sunday, Oct 18, 2015 at 19:15
Robson Bros Welshpool, 08 93581441 give them a call
It is only when you see mosquito land on your testicles that you find another way to solve problems without violence

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AnswerID: 591709

Reply By: Member - Phil G (SA) - Wednesday, Oct 21, 2015 at 01:27

Wednesday, Oct 21, 2015 at 01:27
Can't help with the dealer, but my guess is that air is getting sucked into the fuel - does it have a second fuel filter added? Might be a tiny crack in the housing - maybe from overtightening or else the filter gasket is not sealing. Hope it gets sorted quickly.
AnswerID: 591788

Reply By: Coenen N & G (WA) - Wednesday, Oct 21, 2015 at 20:30

Wednesday, Oct 21, 2015 at 20:30
Thanks to all the people who gave info. The problem was quickly solved. Tuned out he had a chip installed which was failing, remedy was to take it out and all good now. Chip still under warranty so that will be his next job.
AnswerID: 591813

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