Read this if you are about to buy a computer - buyer beware.

Submitted: Thursday, Nov 26, 2015 at 06:35
ThreadID: 130980 Views:3695 Replies:9 FollowUps:7
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Not much to do with travelling I know but.....

I recently bought a new laptop. I wanted an intel I7 processor with a few bells and whistles.

I ended up with one that had the I7 5700HQ processor. Great - Until I went to install Microsoft Office.
That resulted in the old Blue Screen of Death. Hours on the phone to Microsoft led to their conclusion that the PC was faulty. I took it back and got another, different type of PC, with the same processor. Exactly the same thing.

After hours on the phone again and internet searching, it turns out that Intel had problems with the 5th Gen processors called Broadwell, and released the 6th generation about 6 months later - skylake.

Unbelievably there is a bug in the Broadwell processors which causes the PC to crash with many programs including office. There is no fix on the horizon other than disable 'speed step' on the PC which makes a $2000 PC perform like a $1000 PC.

I was lucky enough to get my money back and will get a different processor. It seems inconceivable that Intel and Microsoft can't get something basic like this working. Also amazing that it is so common but Microsoft, the PC manufacturers and Intel pretend they don't know anything about it, wasting hours of my time.

My advice is stay well clear of any computer than has a 5th generation processor ( Broadwell). It affects I7 I5 and I think some I3 processors. It appears on windows, Linux etc etc apparently.

If you want more info google "I7 5700 Office 2016 BSOD" Thank god for google.

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