Read this if you are about to buy a computer - buyer beware.

Thanks for the heads up Boobook!

I am considering replacing my laptop with a new one and have been a long term user of Outlook.
Will head your warning:-(

Was that an MSI laptop? It looks like it might be an issue with overclocking of the laptop to get increased speed for gaming.
Computers and programs are incredibly complex. It is very very difficult for all the contributors to the various components that make up the chain of bits that eventually come together in our computer when running a program to test every possibility for every possible use of that machine. It always amazes me that there aren't more crashes than there are. Still a bummer though.
Love that signature photo of yours.
Mike

Well that's a pain. Thanks for the info. Intel have been pretty good over the years.

Try Dell equipment. Cost a bob more but if you are travelling they will help you no matter where you are.

Phil

After years of regularly experiencing the dreaded BSOD, I switched to AMD processors & haven't had a BSOD for years.

Sort of related. I went to buy a new laptop computer for travelling. Needed lots of grunt for photo processing but didn't necessarily need to be battery driven, just small. I discovered the Intel NUC. Quite incredible. About as big as a couple of packets of ciggies with a 256 SSd drive and a one terabyte hard drive inside. Handles 4k screens if required. Lots of USB 3.0 and 2.0 connections. All the power of my old desktop. Includes wi fi connection. Comes with a bracket that just bolts the thing to the back of the monitor of your choice to make a single unit if required. I decided this suited me better than a laptop and the all up cost was lower than a laptop with the same power. It runs very cool with tiny power consumption. Lightning fast with the operating system on the SSD. I have an I5 but you can get I3 and I7. Hasn't missed a beat (so far) in three months of heavy use.
Mike

It is probably unfair to bag Microsoft for a bug in an INTEL processor.

Office has been a very stable product for years and while it doesnt work with this processor its hardly the programs fault.
Obviously Intel realised this and brought out a new one.

Dell. I wouldnt have one on my a*** e for a wart. A friend has had two and had problems with both.

Alright till something fails and then they have mostly exclusive parts that are hard to get and expensive.

Also had a Medion laptop which had a motherboard with a crook Nvidia video chip in it Was famous for overheating. Nearly $500 to fix it In the bin it went

Try Apple!!!! They apparently make OK products or at least the $B in the bank account would indicate so - and I understand they also run office.....sorry for cynacism, every new generation released has similar disaster stories it would appear no matter which side of fence - Apple of Microsoft

A couple of thing from this site

"Furthermore, I have never had any problems with any other programs. I had Office 2013 installed prior to the update on Sept 22. I ran everything perfectly up until I installed the update through my Office 365 Small Business subscription.

"Now, as soon as I launch Outlook 2016, the system freezes. Several seconds later, I get the BSOD with the only error code listed as "MACHINE_CHECK _EXCEPTION." No crash dump file is created. The Windows Error Reporting gets to 100%, then never resets. I have to manually hold the power button to reset my PC.

"Even if I do not run any office apps, merely allowing Office to run in the background after startup causes the same crash in 1-3 minutes. The only way to stop the crashes was to completely uninstall Office from my desktop PC. Now, no more crashes."

An answer here may be to get rid of M$ Office and use LibreOffice I have not purchased any M$ Office suite this century and have not missed it. It's what you get used to. Prior to LibreOffice I used OpenOffice.org

Further down the page I first quoted is this

"I suggest giving up now and saving yourself many wasted hours. I have replaced my i5-5675c with an i5-4690s and, as expected, the problem disappeared. Good news is that it is not Office 2016's fault, bad news is that it is a problem with the processor itself. In the 30+ hours I spent reading online and troubleshooting this problem, it is apparent that there is a design flaw that affects at least the i5-5675c, the i7-5775c, and the i7 5700HQ. According to the various posts online, it affects (1) linux virtual box setups (2) source engine games and (3) Office 2016."

Lucky me! I'm only using 3rd Generation i7 processors - i7-3770 at this stage.

I have a fairly strict policy of only purchasing new products that have been on the market for a couple of years - where all the bugs have been found and sorted - or you know to keep away from them, because they are dogs.

That applies to everything I buy - from machinery to vehicles to electronic stuff. The policy has stood me in good stead since the late 1960's.

The problem today is - and it's getting worse - is that manufacturers are doing less and less thorough "in-house" testing of their new products, and letting the consumers be the test bed.
It's not helped by the intrinsic complexity of the new products of today.

I'm quite happy to let other mugs rush in and buy the "latest and greatest", the instant it hits the market - and let them find find to their cost, that the product was poorly tested, and is full of faults.

What galls you even more, is that there's usually a premium on the price, or a "no discounts" policy on that faulty product, when it's fresh on the market!

I prefer to wait until the product is fully proven, and discounts are available, because the initial sales rush is over.

What I have found is the performance gains made by the latest processors, are nothing like the performance gains made by the previous improved processors.
The performance gains are now becoming incremental, and the products being rushed onto the market contain more sales hype, rather than real, substantive performance gains.

I build my own desktop computers from individual selected components, and have done for 15 years. This way I can select the best matched components for my requirements, by way of motherboard, processor, video card, hard drive, RAM, and any other desirable peripherals.
Unfortunately, that's not really an option with laptops, you have to just carefully examine the model you're looking at, and see if all the components are a good match.

Most laptop manufacturers have a very wide model range with a big choice of components - the problem is retailers only want to sell the models where they can get the highest margin.

I've got a 2009 Toshiba L-300 laptop that has been very good, but it's time to upgrade soon to something lighter and faster. You really need to update every 3-4 yrs, or 5-6 yrs at the latest, when it comes to computers.