More on faulty jerry cans

Submitted: Tuesday, May 25, 2004 at 18:27
ThreadID: 13153 Views:1715 Replies:6 FollowUps:9
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I finally got another result on the crook jerries which I bought a few weeks back.

The supplier replaced my buggered electric fuel pump and the retailer replaced 80 litres of unleaded FOC. I had a lengthy telephone conversation with the supplier about the fact that the four jerries(Lion) were of dubious build quality but he insisted that as I had only paid $39 each for them that is all I could expect. I retorted that that excuse was not good enough and requested he supply me with the manufacturers address. He was loath to do this and it became a dead issue. I insisted that I could take legal action but saw no point to spend $1000 to save $160 and that we had to find a compromise in the interest of continued business. He then agreed to take the faulty jerries back and credit the retailer and supply me with durable Aussie made Pro Quip Army rated jerry cans. This happened today and I paid an extra $15 per jerrycan including GST. So a positive result in the end. We have all learnt a lesson...if all else fails...read the instructions.

Cheers

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