More on faulty jerry cans
Submitted: Tuesday, May 25, 2004 at 18:27
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Willem
I finally got another result on the crook jerries which I bought a few weeks back.
The supplier replaced my buggered electric fuel pump and the retailer replaced 80 litres of unleaded FOC. I had a lengthy telephone conversation with the supplier about the fact that the four jerries(Lion) were of dubious build quality but he insisted that as I had only paid $39 each for them that is all I could expect. I retorted that that excuse was not good enough and requested he supply me with the manufacturers address. He was loath to do this and it became a dead issue. I insisted that I could take legal action but saw no point to spend $1000 to save $160 and that we had to find a compromise in the interest of continued business. He then agreed to take the faulty jerries back and credit the retailer and supply me with durable Aussie made Pro Quip Army rated jerry cans. This happened today and I paid an extra $15 per jerrycan including GST. So a positive result in the end. We have all learnt a lesson...if all else fails...read the instructions.
Cheers
Reply By: Michael - Wednesday, May 26, 2004 at 08:31
Wednesday, May 26, 2004 at 08:31
Hi Willem, i pointed out to someone else last week that the excuse that you paid a minimum amount of cash for a product doesnt wash. We dont set the price, they do. If a product is manufactured for a purpose, then the product should do the job it was intended for,(especially for fuel) for a reasonable timeframe. I went for the Rheem Plastic ones, the only problem with this brand is you cant fill them with a HI-FLOW bowser nozzle.. How stupid is that when out in the bush, they mainly have the HI-FLOW nozzles... Michael
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Follow Up By: Willem - Wednesday, May 26, 2004 at 09:27
Wednesday, May 26, 2004 at 09:27
Hi Michael
Having stayed with a petrol engined truck I needed plenty of jerry cans to see me travel remote roads and where unleaded petrol is not available. My truch has 110lt LR tank plus I carry 6 jerries(lying down) inside the vehicle as
well. Then I carry a further 7 jerries in the trailer when I need to. This gives me 370 litres and a range of 1480km on a very bad day.
I decided to buy a heap of new jerries to supplement the others and bought 4 from one local supplier( made in Germany) which are excellent(and I got them on special for $40 each)and the other 4 from another local supplier and they were the ones which had the problem. At an earlier stage I had bought 2 plastic jerries manufactured by Sceptre in Canada and Australian designed approved. With them I found that there was always a fuel vapour smell in the car and it is very difficult to pour fuel without spilling some due to the two caps venting system. So I will have to flog them off at the next garage sale.
Cheers
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