EOTRACKME problem
Submitted: Wednesday, Mar 02, 2016 at 14:19
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Bill A4
I have a Samsung S6 Edge that I have downloaded the software to but cannot find a "Settings" screen to register my phone with my member number. I have had no problem with my Pad or previous phones. Is this an issue with this model of phone ?
Reply By: ExplorOz Team - Adele - Thursday, Mar 03, 2016 at 17:04
Thursday, Mar 03, 2016 at 17:04
Hi Bill,
As per the responses from other Members above, the “Settings Button” that we refer to in the help document differs depending on the Android device you are using. It is rather difficult to provide the details on this due to new devices coming to market, and having differing options on how you access the app settings.
In the case of the Samsung S6 edge, I believe what you will need to do is open the EOTrackMe app, then long press the “back button” to access the app’s settings. From here you can enter your User ID. As this is becoming a more prevalent issue, I have also requested that we embed a settings button within the next version of the app, this will make set-up far easier in future.
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596917