Monday, Apr 25, 2016 at 08:50
Gaynor, I would send you a PM if you were a member.
I know this is none of my business but...
May I suggest that you just publically hand the responsibility of the response back to AQUA SALVEO and inform then that you have done so.
It seems obvious that you were provided with a product as a form of minor sponsorship and you used and supported it. While your opinions are not independent, they certainly appear to be in good faith and true based on your experience. I don't think anyone doubts you or your efforts to assist the brand.
However I think others will agree that you have gone well and beyond what is necessary to stand by the product given their lack of response. It isn't your responsibility to prove if it works or doesn't work. You have brought the issue to the manufacturer who has publically promised, and failed to answer questions for whatever reason.
Actually I have gained respect for you personally out of this episode FWIW.
If I was you however, I would now step out of the discussion and not publish anything that they have asked you to withhold. That may cause other issues for you which you may not want to get into.
May I humbly suggest that as an alternative, you continue to remind the company of their promises and even post to this
forum every time you do so as a status report. That way you keep your commitments to all parties, keep your credibility, and hopefully get a response to this
forum. If not, you will have done your best and AQUA SALVEO will have failed all by themselves based on their promises on this
forum. No one could expect more.
In other words, I think most readers would agree that you're off the hook for responsibility.
Apologies if this is over stepping the mark but It is obvious that you are genuine based on your experience and taking responsibility for a corporation's lack of credibility.
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