AQUA SALVEO WATER DISINFECTANT FEEDBACK TO QUESTIONS ASKED

Submitted: Friday, Apr 15, 2016 at 18:54
ThreadID: 132137 Views:2063 Replies:3 FollowUps:4
This Thread has been Archived
Good Afternoon .
We read all the questions and have passed them on to our Scientist Hendrik Petrick Apologies as he has been in Beirut and has just returned and is busy preparing a scientific and technical response to the threads and we will send the response shortly.
Excellent questions we appreciate them and thanks for the interest shown.
Kindest Regards
Annalise G
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Reply By: Gaynor - Sunday, Apr 24, 2016 at 04:22

Sunday, Apr 24, 2016 at 04:22
Annalise.

It has been more than two weeks since the original post.

http://www.exploroz.com/Forum/Topic/132047/Aqua_Salveo_drinking_water_treatment.aspx?p=Default.aspx

When might you be supplying the long awaited answers to these questions?

Gaynor
AnswerID: 599077

Reply By: Member - Boobook - Sunday, Apr 24, 2016 at 06:56

Sunday, Apr 24, 2016 at 06:56
The credibility clock is deep into overtime.

The company certainly isn't in a hurry to rush out any proof or responses huh?

I am sure the product works to some extent, but shees the whole thing gets less convincing as the delay excuses roll out.

I do admire and respect your position though Gaynor. You are the only one who seems determined to get a response. Though I guess as the local brand ambassador you are the meat in the sandwich..
AnswerID: 599078

Follow Up By: Gaynor - Monday, Apr 25, 2016 at 08:03

Monday, Apr 25, 2016 at 08:03
This has been an unbelievable trip..... I am pushing hard behind the scenes to the point of angry head butting like I am known to do ... to no avail.

The product works. I have seriously, scarily tested it to the extreme. But even I am losing faith that the company has convincing test results to offer ... and that revelation knocks me.

Boobook - I might have been sponsored bottles of this stuff for 2015 - but I am not bought. If the company does not provide convincing answers by Thursday, they are on notice that I will post the information I have, which they have asked me to withhold, pending a suitable response from them.. which so far is non existent.

On Thursday you will have my post - with no further delay.
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FollowupID: 868308

Follow Up By: Member - Boobook - Monday, Apr 25, 2016 at 08:50

Monday, Apr 25, 2016 at 08:50
Gaynor, I would send you a PM if you were a member.

I know this is none of my business but...

May I suggest that you just publically hand the responsibility of the response back to AQUA SALVEO and inform then that you have done so.

It seems obvious that you were provided with a product as a form of minor sponsorship and you used and supported it. While your opinions are not independent, they certainly appear to be in good faith and true based on your experience. I don't think anyone doubts you or your efforts to assist the brand.

However I think others will agree that you have gone well and beyond what is necessary to stand by the product given their lack of response. It isn't your responsibility to prove if it works or doesn't work. You have brought the issue to the manufacturer who has publically promised, and failed to answer questions for whatever reason.

Actually I have gained respect for you personally out of this episode FWIW.

If I was you however, I would now step out of the discussion and not publish anything that they have asked you to withhold. That may cause other issues for you which you may not want to get into.

May I humbly suggest that as an alternative, you continue to remind the company of their promises and even post to this forum every time you do so as a status report. That way you keep your commitments to all parties, keep your credibility, and hopefully get a response to this forum. If not, you will have done your best and AQUA SALVEO will have failed all by themselves based on their promises on this forum. No one could expect more.

In other words, I think most readers would agree that you're off the hook for responsibility.

Apologies if this is over stepping the mark but It is obvious that you are genuine based on your experience and taking responsibility for a corporation's lack of credibility.



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FollowupID: 868311

Follow Up By: Gaynor - Monday, Apr 25, 2016 at 09:39

Monday, Apr 25, 2016 at 09:39
Thank you for your sage advice Boobook.
Will do as you advise.
Thank you.
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FollowupID: 868312

Reply By: Annalise G - Monday, Apr 25, 2016 at 21:47

Monday, Apr 25, 2016 at 21:47
Good afternoon,
We read all the questions and have passed them on to our Scientist Hendrik Petrick Apologies as he has been in Beirut and has just returned and is busy preparing a scientific and technical response to the threads and we will send the response shortly.
Excellent questions we appreciate them and thanks for the interest shown.
Kindest Regards
Annalise G

We will be posting all the Latest VALID docs of production ISO and Certification Accreditation certificates on the Agents in Australia's website.
Plus the information: Related to Fitness of use - of the Aqua Salveo Water disinfectant verification's and results of efficacy as soon as their website changes are up and running .

The link to this website will be posted on the Forum.

Hendrik and I have spend some time on The WSAA Product appraisal terms and conditions and the requirements for "Overseas" Manufactured products our current SABS Global conformity fits the focus.

Kindest Regards
Annalise Grobler
CEO Aqua Salveo
AnswerID: 599170

Follow Up By: Member - Boobook - Saturday, May 28, 2016 at 06:28

Saturday, May 28, 2016 at 06:28
Hi Annalise.

It is now over a month since you promised a response.

Have you found Hendrick yet?

Your multiple failed promises to get responses sure have left Poor ol Gaynor hanging out there. Not to mention that you have taken any credibility she gave your product away.

How can people trust your marketing promises when you can't even keep personal promises?
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FollowupID: 870009

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