FYRLYT After sales service

Submitted: Tuesday, Jul 26, 2016 at 10:24
ThreadID: 133080 Views:5996 Replies:4 FollowUps:5
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I purchased a set of Fyrlyt spotties over 4 years ago which have taken a beating. They've been to Cape York 3 times and last year when we left the Cape we headed to the Gulf via Savanah way,lorella springs, arnhemland etc etc, you get the drift.i haven't even had to replace a globe yet. Whilst washing the car I noticed one of the lights had condensation, upon inspection I found some very very fine small cracks in the lens, looked too small to let moisture in but must have been where it was getting in.
I contacted the company via its website asking about replacement lenses and less than 2 hours later I received a phone call from the owner of Fyrlyt himself(Paul) who was quite concerned about the issue and has now sent me 2 new replacement lenses free of charge
(I didnt ask, they were offered). These lights are way out of warranty and have done some hard work. Id like to thank Paul from Fyrlyt for his great customer service and can highly recommend these lights . By the way these lights are designed and MADE here in AUSTRALIA.
I dont have any interest in the company other than being 1 happy customer.
Regards
Ed
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