No wonder...............
Submitted: Thursday, Aug 18, 2016 at 14:33
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Member - John
No wonder the
forum is rapidly losing members and not getting as many posts as it used to. I had a problem posting pics to a reply in a
forum post and requested help. In the past that would have been responded to my one of the staff, normally Adele with try this or maybe this etc, etc, until the problem was solved.......... not now, this is what I got back from Michelle after a second email to seek help........
"Sorry
John, No idea why you would be having that problem and we don't have sufficient resources to keep up with personalised support issues. The only thing I can offer as a suggestion is to ask you to
check that the pics you are uploading are of the right file type - ie. they must be jpgs, gif, png - standard image formats."
Not really good enough for a long standing supporter and member. I may cut off my nose to spite my face, but I have cancelled my
membership. Bye to you all, may you have enjoyable and safe journeys.
Reply By: ExplorOz Team - Michelle - Thursday, Aug 18, 2016 at 15:01
Thursday, Aug 18, 2016 at 15:01
John, tsk tsk... if you wish to try to air your dirty laundry online then game on. Oh, but you forgot to add my final line of my reply, which was "
John, you will see that I have just loaded one of each of these 3 images types to that post to confirm that everything is working..."
So what are you complaining about really
John? I replied to your email - I provided a suggestion to help you with the problem - I even did a
test to
check that there wasn't a site bug - and I demonstrated this for you - you've also now come back to me to say it wasn't that, and I've since sent you yet another reply with another suggestion to help you. But you're still not happy.
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Follow Up By: Member - mark D18 - Thursday, Aug 18, 2016 at 20:01
Thursday, Aug 18, 2016 at 20:01
Well said Michelle .
John Chill out it not that serious .
Cheers
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Follow Up By: pop2jocem - Thursday, Aug 18, 2016 at 20:14
Thursday, Aug 18, 2016 at 20:14
I can't remember where it came from or who first framed it but it went something like
You can please some of the people all of the time, and all of the people some of the time, but it's bloody hard to please all of the people all of the time.
Never mind
John. Whether you or I are here to see it I would be pretty sure the sun will still rise tomorrow and life will go on.
Cheers
Pop
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Follow Up By: Frank P (NSW) - Thursday, Aug 18, 2016 at 21:11
Thursday, Aug 18, 2016 at 21:11
Abraham Lincoln
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Follow Up By: Life Member-Doug T NSW - Friday, Aug 19, 2016 at 13:42
Friday, Aug 19, 2016 at 13:42
Oh look, no problems, it works fine

No Comment
.
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Reply By: Sir Kev - Thursday, Aug 18, 2016 at 16:23
Thursday, Aug 18, 2016 at 16:23
John,
You also bagged the Moderators in your emails.
"The Mods don't help, one has to be very mindful of being politically correct in any post or reply"
I don't recall you putting your hand up to assist in the daily operations of the
forum, by volunteering to become a Moderator.
As you very
well know 99% of the Moderation action is taken is also followed by a personalised email, outlining the cause of the moderation and usually some tips on how to reword.
But I suppose all the current Moderators are thick skinned now (and majority are also long serving members if that makes any difference to being new members) and take outbursts like yours with a grain of salt.
You also forgot to mention that since the decline in
Forum posts that another site called Facebook was created and a plethora of pages and groups were formed covering some of the core information found on ExplorOz. But don't be fooled by Facebook as I have not yet found a group or page that is a comprehensive as ExplorOz.
Cheers Kev
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AnswerID:
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Reply By: Member - eighty matey - Thursday, Aug 18, 2016 at 20:09
Thursday, Aug 18, 2016 at 20:09
It sounds like
John isn't having a very good day.
I haven't posted much on the
forum over the past few months because I was busy getting ready to rent the house out and then we took off and toured through a large part of this magnificent land.
Part of that trip was travelling through The
Simpson Desert with two couples we met on this
forum, two couples with more experience travelling through this place than anyone I have ever met before.
Anytime I have needed assistance from the staff at ExplorOz they have been so helpful. We have contacted them with the stupidest questions, sometimes in the weirdest
places and they have done more than I ever expected.
I also admire how they have let the post stand and had the integrity to respond without pussyfooting around.
Good job people.
Steve.
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Reply By: Ron N - Thursday, Aug 18, 2016 at 21:30
Thursday, Aug 18, 2016 at 21:30
John, I'm not a
forum member, but I've found the
forum pretty
well run, informative, and with responsive moderation. It's a tough job keeping a
forum organised and operating smoothly.
I'm a moderator on another
forum and it takes several of us (unpaid, of course) to keep users under control, to stop tempers from flaring, and to stop trolls and flamers in their tracks.
Computers and their multitude of incompatible programmes can be very frustrating, I know.
However, blowing your stack and grabbing your lunchbox and storming off, when you don't get treated like a VIP, doesn't reflect on you personally very
well.
Adding sweeping statements that the site is rapidly losing members and going downhill is totally unnecessary, and not supported by anything I've noticed.
It must be the full moon. Take a deep breath and a chill pill,
John. It's not the end of the world when you don't get instant and immediate help in bucketloads, just because you're frustrated with a computer programme.
Cheers, Ron.
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Reply By: Crusier 91 - Saturday, Aug 20, 2016 at 07:27
Saturday, Aug 20, 2016 at 07:27
I hear ya
John!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
But my problem with exploroz is slightly different.
I don't know how many times I've searched for the winning lotto numbers on exploroz..........................and to this day, exploroz can not provide me with the winning numbers!!!!!!!!!!!!!!!!!!!!!!!!! I'm fed up to say the least.
You known, I strive for perfection in every minute of the day and so should everyone else...................regardless if they they think they have more important things to attend to, my needs are of upmost and above all the most important.
John, together we should start our own
forum.............but can I suggest, and I know you will agree.........................no else may join our
forum, it will be ours and only ours to enjoy :) PERFECTION!!!!!!!!!!!!!!
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Follow Up By: Member - ACD 1 - Saturday, Aug 20, 2016 at 10:10
Saturday, Aug 20, 2016 at 10:10
Far be it from me to make a comment to someone as omnipotent as you Cruiser, but I can see a small problem with your suggestion...
...who would be in control of said
forum?
Surely there cannot be two specimens of perfection in your universe. LOL
Cheers
Anthony
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