EO Traveller app issue

David
For some reason i cannot update places and treks, ipad says it can't unzip download .
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Reply By: Member - ACD 1 - Tuesday, Jan 24, 2017 at 18:48

Tuesday, Jan 24, 2017 at 18:48
Hi wicket

I was using mine about three hours ago and it successfully updated the treks and places with no issues.

It did take an awfully long time to open up though with a message saying "constructing overlays" - it was buffering for about 10 mins???? Once it did what it had to do, it opened and closed with no further probs.

Don't know if this is related.

EDIT: should have also mentioned this was also on an iPad.

Cheers

Anthony
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Follow Up By: KiwiAngler - Tuesday, Jan 24, 2017 at 23:20

Tuesday, Jan 24, 2017 at 23:20
I think you will find it gives the "constructing overlays" message every time you open the app - at least mine does and always has
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Follow Up By: KiwiAngler - Tuesday, Jan 24, 2017 at 23:23

Tuesday, Jan 24, 2017 at 23:23
Looks like this

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Follow Up By: Member - ACD 1 - Tuesday, Jan 24, 2017 at 23:26

Tuesday, Jan 24, 2017 at 23:26
Yeah! It normally happens but this seemed to take a huge amount of time - heaps longer than usual.

Cruza - only had the app running - once it had done what it did, the downloads where pretty quick and without incident.

Probably a passing clitch with the wifi.

Cheers

Anthony
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Too many places - too little time

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Follow Up By: cruza25 - Wednesday, Jan 25, 2017 at 19:01

Wednesday, Jan 25, 2017 at 19:01
Anthony,
When I open the app on iPad mini4 the map opens up almost instantly

I have the app on my iPhone 5s 32gb which is almost full (1.3gb to spare) and it does the constructing overlays for about 8 seconds.

Might be to do with model/ speed of chip in different iPad/phone models.

I am sure David could enlighten us if he reads this

Cheers
Mike
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Follow Up By: ExplorOz - David & Michelle - Saturday, Jan 28, 2017 at 17:07

Saturday, Jan 28, 2017 at 17:07
Folks,

Overlay construction happens at each boot of the app - what is happening is that the system opens the places database, read all records and adds them to the map. This is about 90,000 records and this can take some time, it is all dependant on the CPU speed and available memory of your device. So may take a little longer than others. I have been trying to work out a faster way however the data is large and takes some time to read no matter how I store it.

Happening for a longer time may happen just after an update of the places data as it also can take a long time to write the places to the database after the update has occurred. The subsequent read to build the overlay data on the map cannot complete till the whole write process has completed - I have seen this take several minutes on some devices.

Hope this helps.
David
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Reply By: cruza25 - Tuesday, Jan 24, 2017 at 21:26

Tuesday, Jan 24, 2017 at 21:26
Hi all
I just did the 3 updates. Took about 1 minute and the app opened straight away to the map.

Also on iPad mini 4

Do you have plenty of available memory
Are other apps running in the background

we used the app on our recent trip to tazzie from Adelaide

Great maps and the point of interest nearby function is so handy

Cheers
Mike
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Reply By: Member - wicket - Wednesday, Jan 25, 2017 at 09:08

Wednesday, Jan 25, 2017 at 09:08
Have just tried again this morning and it has gone through with no issues, so all good.
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Follow Up By: ExplorOz - David & Michelle - Saturday, Jan 28, 2017 at 17:09

Saturday, Jan 28, 2017 at 17:09
Not sure what was happening there wicket but glad it is sorted now. The stored database are refreshed on the website every 2 hours so there may have been a corruption at some point in time that then sorted itself or maybe some form of connection problem.

Glad it is working.
David
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