exploroz
Submitted: Tuesday, Mar 14, 2017 at 09:29
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Replies:
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Keith D9
i am have trouble down loading track logging have down loaded all the maps but i can not do the track logging it is not alive this is on my ipad
Reply By: ExplorOz Team - Michelle - Tuesday, Mar 14, 2017 at 13:21
Tuesday, Mar 14, 2017 at 13:21
To all reading this - Keith and I have already spoken. I've advised him that he needs to locate the settings in his iTunes account to not restrict in-app purchasing as this is why the app is not allowing him to press the option to purchase Track Logging. He says he's tried but he is stuck and looking for more help.
AnswerID:
609380
Follow Up By: cruza25 - Tuesday, Mar 14, 2017 at 15:36
Tuesday, Mar 14, 2017 at 15:36
Hi Michelle
I cannot purchase track logging through the app if I click the red trolley button nothing happens and the
orange button is paled out
I tried the solution above but no difference.
I do not have a credit card linked to iTunes acc and when I purchased the app and hi res mapset I used gift cards from office works.
Is this what's causing people not to be able to purchase logging --- no card or credit on their acc at iTunes
FollowupID:
879279
Reply By: ExplorOz Team - Michelle - Tuesday, Mar 14, 2017 at 16:09
Tuesday, Mar 14, 2017 at 16:09
You have to have a payment method setup in iTunes to enable in-app purchasing yes.
AnswerID:
609387
Reply By: Sophie G - Monday, Apr 10, 2017 at 17:49
Monday, Apr 10, 2017 at 17:49
Hi,
I have the same issue here!! Can anyone help?
Thanks
Sophie
AnswerID:
610120