exploroz

Submitted: Tuesday, Mar 14, 2017 at 09:29

ThreadID: 134460 Views:2765 Replies:3 FollowUps:1

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Keith D9

i am have trouble down loading track logging have down loaded all the maps but i can not do the track logging it is not alive this is on my ipad

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Reply By: ExplorOz Team - Michelle - Tuesday, Mar 14, 2017 at 13:21

Tuesday, Mar 14, 2017 at 13:21

To all reading this - Keith and I have already spoken. I've advised him that he needs to locate the settings in his iTunes account to not restrict in-app purchasing as this is why the app is not allowing him to press the option to purchase Track Logging. He says he's tried but he is stuck and looking for more help.

Michelle Martin
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I.T. Beyond Pty Ltd / ExplorOz

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AnswerID: 609380

Follow Up By: cruza25 - Tuesday, Mar 14, 2017 at 15:36

Tuesday, Mar 14, 2017 at 15:36

Hi Michelle
I cannot purchase track logging through the app if I click the red trolley button nothing happens and the orange button is paled out

I tried the solution above but no difference.

I do not have a credit card linked to iTunes acc and when I purchased the app and hi res mapset I used gift cards from office works.

Is this what's causing people not to be able to purchase logging --- no card or credit on their acc at iTunes

FollowupID: 879279