exploroz

Submitted: Tuesday, Mar 14, 2017 at 09:29
ThreadID: 134460 Views:2356 Replies:3 FollowUps:1
This Thread has been Archived
i am have trouble down loading track logging have down loaded all the maps but i can not do the track logging it is not alive this is on my ipad
Back Expand Un-Read 0 Moderator

Reply By: ExplorOz Team - Michelle - Tuesday, Mar 14, 2017 at 13:21

Tuesday, Mar 14, 2017 at 13:21
To all reading this - Keith and I have already spoken. I've advised him that he needs to locate the settings in his iTunes account to not restrict in-app purchasing as this is why the app is not allowing him to press the option to purchase Track Logging. He says he's tried but he is stuck and looking for more help.
Michelle Martin
Marketing & Customer Support
I.T. Beyond Pty Ltd / ExplorOz

Lifetime Member
My Profile  My Blog  My Position  Send Message
Moderator

AnswerID: 609380

Follow Up By: cruza25 - Tuesday, Mar 14, 2017 at 15:36

Tuesday, Mar 14, 2017 at 15:36
Hi Michelle
I cannot purchase track logging through the app if I click the red trolley button nothing happens and the orange button is paled out

I tried the solution above but no difference.

I do not have a credit card linked to iTunes acc and when I purchased the app and hi res mapset I used gift cards from office works.

Is this what's causing people not to be able to purchase logging --- no card or credit on their acc at iTunes
0
FollowupID: 879279

Reply By: ExplorOz Team - Michelle - Tuesday, Mar 14, 2017 at 16:09

Tuesday, Mar 14, 2017 at 16:09
You have to have a payment method setup in iTunes to enable in-app purchasing yes.
Michelle Martin
Marketing & Customer Support
I.T. Beyond Pty Ltd / ExplorOz

Lifetime Member
My Profile  My Blog  My Position  Send Message
Moderator

AnswerID: 609387

Reply By: Sophie G - Monday, Apr 10, 2017 at 17:49

Monday, Apr 10, 2017 at 17:49
Hi,

I have the same issue here!! Can anyone help?

Thanks
Sophie
AnswerID: 610120

Sponsored Links

Popular Products (13)