Retreat Caravans

Submitted: Thursday, May 11, 2017 at 22:58
ThreadID: 134846 Views:4584 Replies:7 FollowUps:15
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Just put a holding deposit on a new Fraser Retreat Caravan. Reviews?
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Reply By: Member - Tony H (touring oz) - Thursday, May 11, 2017 at 23:26

Thursday, May 11, 2017 at 23:26
You must be 'happy' with it or you wouldn't have put down a deposit OR are you looking for an excuse to get out of the deal?
Insanity doesnt run in my family.... it gallops!

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Follow Up By: Member - Rambo Ambo - Thursday, May 11, 2017 at 23:57

Thursday, May 11, 2017 at 23:57
Hi Tony, just asking what people think of the van and things I should ask about or know about before signing up.
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Follow Up By: AlanTH - Friday, May 12, 2017 at 09:16

Friday, May 12, 2017 at 09:16
Shouldn't you have asked the questions before putting a deposit on it? Just seems a reverse way of doing things to me.
Wouldn't like your chances of getting money back if you find out what's really beneath that pretty skin and change your mind.
AlanTH.
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Follow Up By: Kazza055 - Friday, May 12, 2017 at 10:39

Friday, May 12, 2017 at 10:39
Agree with Alan, but then again it is better late than never.
Have a look over here Retreat - Owners Discussion Group for 20 pages of discussions.
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Follow Up By: RMD - Friday, May 12, 2017 at 12:22

Friday, May 12, 2017 at 12:22
Isn't a "retreat" the action of going backwards?
Find out first and deposit next, perhaps.
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Reply By: Sigmund - Friday, May 12, 2017 at 10:33

Friday, May 12, 2017 at 10:33
A lot depends on your expectations and selection criteria.

A common response on the net to an open question seems to be "I'm lovin it" which tells you SFA.

http://www.productreview.com.au/c/caravans/m/retreat-caravans.html

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Reply By: Gone Bush (WA) - Friday, May 12, 2017 at 10:34

Friday, May 12, 2017 at 10:34
Check this.

Do a search on this FB page and see if anything comes up.
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Reply By: Mikee5 - Friday, May 12, 2017 at 13:15

Friday, May 12, 2017 at 13:15
The owners facebook page will be heavily biased in favour of happy owners. Many owners pages delete adverse comment then ban the unhappy owner. Look at Lemon Caravans & RVs in Aus facebook page. The page has strict rules but is a wealth of information from people very unhappy with either their product, their dealer or by the way they have been treated once the deal is sealed.
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Follow Up By: Kazza055 - Friday, May 12, 2017 at 14:57

Friday, May 12, 2017 at 14:57
Agree, most forums you are not allowed to bag a product and unfortunately Caravaners Forum is one of them.
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Follow Up By: lancie49 - Friday, May 12, 2017 at 20:09

Friday, May 12, 2017 at 20:09
Regarding CFs N&S policy, it's actually fairly free providing you don't go over the top.
Lots of members there report faults and issues with their vans which in my eyes is just fine. Just don't go stupid with wild accusations.

Lance
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Follow Up By: Member - Phil G (SA) - Friday, May 12, 2017 at 21:09

Friday, May 12, 2017 at 21:09
The lemons forum is biased towards the unhappy and whinging owners.
If you like your caravan you will get kicked out!!!
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Follow Up By: Motherhen - Friday, May 12, 2017 at 21:58

Friday, May 12, 2017 at 21:58
The lemon group is still well worth looking through as part of research (this said in general and not in relation to the brand asked about here). It will tell you if there are consistent problems with a brand, what to look out for if you purchase, and how the manufacturer reacts when there is a problem which is probably the most important of all.

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Follow Up By: Member - Phil G (SA) - Friday, May 12, 2017 at 22:08

Friday, May 12, 2017 at 22:08
Yes, there are some interesting problems posted - enough to make you realise that the caravan manufacturing industry leaves a lot to be desired. But it is still a forum for unhappy owners so will give a very biased view.
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Follow Up By: Kazza055 - Friday, May 12, 2017 at 22:11

Friday, May 12, 2017 at 22:11
Quote "Phil G (SA)
The lemons forum is biased towards the unhappy and whinging owners.
If you like your caravan you will get kicked out!!!"

But isn't this exactly what the lemon site is for? All the others have a Naming and Shaming policy which prevents anyone from posting negative comments. Even this site would more than likely delete anything that reports badly against any business.

There are so many stories that I have read over the past 15 years (usually just before the comments have been deleted) that puts a shiver down my backbone. We were lucky in that we purchased our current van from the yard of the local dealer, ours has no major problems but others purchasing the same brand have.

It is just a shame that we are not able to tell others about problem products, yes, you can tell the face to face but try doing it online and see what happens.

As far as the OP choice, I have no experience so I wish him luck with his choice.

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Follow Up By: lancie49 - Friday, May 12, 2017 at 22:17

Friday, May 12, 2017 at 22:17
Negative reports from an owner are of little relevance as far as I can see unless they can be substantiated and proven.
Joe Bloggs caravan fell apart and the wheels dropped off because it was badly built.
The fact that some damage was done on the GRR at 110kph may not be mentioned.
Who knows the whole story ?
Only the builder/dealer and the owner, and most often stories will vary.
Which one is accurate ?
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Follow Up By: Member - MARIC - Friday, May 12, 2017 at 22:58

Friday, May 12, 2017 at 22:58
Phil, if u have seen Lemon site and read the rules? You will see that if your claim is substantiated? You cannot be had for defamation and have a right under warranty claims and the administrator will assist you get results resolved. She has already done that with two owners with JB Vans with one one van replaced. JB vans now off the Lemon list, I would have thought that's positive. The site is for vanners with problems and NOT to brag about your own super duper van ...lol
It is only when you see mosquito land on your testicles that you find another way to solve problems without violence

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Reply By: Member - David M (SA) - Friday, May 12, 2017 at 13:48

Friday, May 12, 2017 at 13:48
Bet it's a long time before you post on here again Rambo. :)
Dave.
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Follow Up By: Mikee5 - Friday, May 12, 2017 at 14:22

Friday, May 12, 2017 at 14:22
Better to blow a deposit than find you have a $100k dud. Not sure if it is the same as Fraser Retreat but Retreat has the a "high level buyer beware alert" on the Lemon facebook page.
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Follow Up By: Member - Phil G (SA) - Friday, May 12, 2017 at 21:12

Friday, May 12, 2017 at 21:12
Hi Mikee,
What does "high level buyer beware alert" mean?
From my observation it is the opinion of one person - the owner of that forum.
Nothing against her, but she writes the rules!
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Reply By: Tim F3 - Friday, May 12, 2017 at 16:11

Friday, May 12, 2017 at 16:11
Perhaps a written commitment that the actual tare weight will be as is on the compliance plate ....
AnswerID: 611077

Follow Up By: lancie49 - Friday, May 12, 2017 at 20:07

Friday, May 12, 2017 at 20:07
.....and a very close matching weighbridge docket after you witness the weighing.
Research is a good start, but be considerate from where the comments come.

Lance
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Reply By: Member - MARIC - Friday, May 12, 2017 at 22:45

Friday, May 12, 2017 at 22:45
Hi Rambo, just a point to note Retreat are on Lemon List categorized as " high buyer beware"" I would take that to mean issues with warranty claims.
Suggest u join Lemon Caravans & RV'S on facebook and Private message to Tracy Leigh
It is only when you see mosquito land on your testicles that you find another way to solve problems without violence

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