Powertech Fridge Freezer

Good morning all
We have a Powertech Fridge Freezer that has decided that no matter temperature you set it will only freeze.
I have contacted the retail outlet that I purchased it from Road Tech Marine and asked for help.
Take it to a RTM store was the first answer, we are 250kms away from nearest.
Then I asked can you give me contact details for the distributor? OOPS a big no no. Dig up the original receipt was the next answer. It is in storage so no help there either. Find the original Debit Card charge on my bank statement.
Has anybody else had this problem? Does anyone know who the distributor is?
Many thanks
Stay safe & stay well
PeteM Qld
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