Powertech Fridge Freezer

Good morning all
We have a Powertech Fridge Freezer that has decided that no matter temperature you set it will only freeze.
I have contacted the retail outlet that I purchased it from Road Tech Marine and asked for help.
Take it to a RTM store was the first answer, we are 250kms away from nearest.
Then I asked can you give me contact details for the distributor? OOPS a big no no. Dig up the original receipt was the next answer. It is in storage so no help there either. Find the original Debit Card charge on my bank statement.
Has anybody else had this problem? Does anyone know who the distributor is?
Many thanks
Stay safe & stay well
PeteM Qld
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Reply By: Nomadic Navara - Saturday, Dec 09, 2017 at 10:23

Saturday, Dec 09, 2017 at 10:23
Have you tried this mob?
PeterD
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AnswerID: 615429

Reply By: Allan B (Sunshine Coast) - Saturday, Dec 09, 2017 at 11:48

Saturday, Dec 09, 2017 at 11:48
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Hi Peter,
I assume that you are seeking support under warranty. In which case you will need to deal with the business from whom you purchased the fridge, Road Tech Marine.
The "distributor" is almost certainly in China and has no responsibility directly to yourself.

This brand of fridge is sold by a number of retail dealers but none, other than Road Tech Marine, would be in a position to accept your warranty claim.

If it is no longer in warranty you would probably do better to obtain service from a conveniently located refrigeration service business that deals with portable fridges.
Cheers
Allan

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AnswerID: 615432

Reply By: Bob Y. - Qld - Saturday, Dec 09, 2017 at 14:27

Saturday, Dec 09, 2017 at 14:27
Peter,

Those fridges are a Waeco clone, and RTM, Jaycar and Electus are all the same business. I have a 30L Ironman fridge, and brand name aside, it is identical to your fridge.

Perhaps a Waeco agent can help you?

Does your fridge continue to freeze on "Eco", as mine wouldn't run as a freezer on this setting?

You could always change your diet to Chiko Rolls & Dim Sims, with iceblocks for desert, while drinking hot beer, until the fridge is repaired? LOL

Hope you have some success,

Bob

Seen it all, Done it all.
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AnswerID: 615436

Reply By: Member - peterdre - Saturday, Dec 09, 2017 at 17:02

Saturday, Dec 09, 2017 at 17:02
Hi Peter M,
Had the same symptoms with my car fridge some years ago, froze everything.
Turned out that I had unknowingly swapped from degrees C to degrees F, so every setting below 32 degrees froze water.
Just a thought!
The same fridge 5 years later did it again, but this time it was a thermistor circuit failure.
Cheers
Pedro
AnswerID: 615439

Reply By: RMD - Saturday, Dec 09, 2017 at 19:32

Saturday, Dec 09, 2017 at 19:32
The Waeco fridges of similar design usually freeze at any setting when the thermistor fails to give the resistor value to the board. It may be that and replacement of the thermistor in the base of the case may fix the problem. You mention the same symptoms as a CF 50 which I repaired recently, hence the direction to the thermistor issue.
AnswerID: 615443

Reply By: Member - Peter M (QLD) - Monday, Dec 11, 2017 at 07:33

Monday, Dec 11, 2017 at 07:33
Thank you all for your help
I will organize a search of all that useful stuff you save when you are on the rad full time and try to find the original receipt.
Plus after Christmas I will take the fridge down to a Waco service place in Cairns. That is if "she who will be obeyed" lets me drive there.
Once again thank you
PeteM Qld
AnswerID: 615463

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