Mitsubishi Challenger - Follow up

Submitted: Wednesday, Dec 20, 2017 at 20:50
ThreadID: 136007 Views:2916 Replies:4 FollowUps:0
This Thread has been Archived
Last week I posted problems arising during the 30000 km service of my Challenger (thread 135976). I got the car back yesterday and all appears to be good. We came to an agreement regarding costs with Mitsubishi covering all cost relating to the timing belt issue, head removal/replacement, parts including a new timing belt, inspection/checks etc and labour. I paid a discounted price for parts required for the service only, Mitsubishi covered the labour costs. They also gave me the next service free of charge. I have also got a report detailing the issue and the repair. I also pushed for an extension of the warranty for the engine but was declined, they considered that, as I was 2 years into an 8 year warranty (5 years plus 3 years extended), there was sufficient warranty left to cover any future issues. Overall I am happy with the result, I am not happy that this happened in the first place and that Mitsibishi would, not admit fault although I am convinced that they know, ie mechanic stuffup. At least I have my car back in one piece and all appears to be good. My next task is to source a good diesel mechanic.
Merry Christmas and a Happy New Year to all.
Regards Phil
Back Expand Un-Read 0 Moderator

Sponsored Links