Thursday, Jan 11, 2018 at 09:58
We have what looks like the same model Goldstream. Bloody thing nearly fell apart. Very bad tyre wear on first trip and we got accused by the dealer of "abusing" it by taking it off road onto gravel ....... but that's what I thought the 3K off road
suspension upgrade was for.
Eventually we found out nearly all our problems (apart from very shoddy curtain material) stemmed from wheels which were buckled from bad manufacturing processes.
So bad they couldn't be balanced and nearly shook the van to pieces. Pelmets fell off, cupboards used to come open even when locked, fridge open and stuff everywhere.
No assistance from the dealer until we took action through consumer affairs, GS never answered any of our emails even about an info. plate which fell off the chassis.
But they paid up when we took action through the small claims court.... new wheels plus expence of getting tests done, balancing etc.
It's not the fact that something goes wrong, it's the approach to the problem by the dealer and manufacturer which makes a good or bad experience.
Be careful, underneath those pretty skins of many vans, including the "tough as, unbreakable lot" lie lots of very dodgy bodged up problems.
Check out the websites re crap vans and RVs. Quite horrendous.
AlanTH.
PS. We've still got the Goldstream and eventually got new curtains under warranty which the dealer tried to say were "moth damaged"..... replacements arrived screwed up and stuffed tightly into a bin bag.
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