Paint issues

Submitted: Wednesday, Apr 03, 2019 at 18:10
ThreadID: 138103 Views:2162 Replies:8 FollowUps:3
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Hello,
I have a brand new prado with on 3,000km and someone hit my back passages door which dinged it. So had to get repaired.
They respirated the back door but you can notice. They said that it’s the front door that is too dark but need to wait a few more weeks for the blending clear coat to dry before they can cut back and re blend.
I think the re door that they painted is a little light.
Can I please get some advice and what I should do. Let the original place try fix in a few weeks or get another place to redo both doors.

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Reply By: Member - shane r1 - Wednesday, Apr 03, 2019 at 22:49

Wednesday, Apr 03, 2019 at 22:49
Hi
Is it an insurance claim? If it is talk to your insurance company, let them know you’re not satisfied with the job.
AnswerID: 624776

Follow Up By: Brent N2 - Wednesday, Apr 03, 2019 at 23:08

Wednesday, Apr 03, 2019 at 23:08
No it wasn’t, I paid for it myself as it was only $1,000

Just frustrating
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FollowupID: 898323

Follow Up By: mechpete - Thursday, Apr 04, 2019 at 15:16

Thursday, Apr 04, 2019 at 15:16
if he had gone through insurance he would be
able to dispute it with them
now its him verses you

get what ya pay for
good luck mechpete
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FollowupID: 898325

Reply By: swampy - Thursday, Apr 04, 2019 at 00:54

Thursday, Apr 04, 2019 at 00:54
HI
if the spraying technique is odd or not similar to how it was sprayed at factory the metallic can gather causing a different look . If the spray gun was dry or very wet his can cause different effects .
Then u just get wrong product/paint,, incorrect prep [a different grade of paper will cause different gloss ].
It never ceases to amaze me that paint defects just donot come thru on a camera.
Need to get other opinions from other panel shops .
--
First claim 10,500$ almost write off
Yes I have had paint defects in a Yaris totalling 5000-7000$
grinder marks in paint
Complete front both guards bumper bonnet were repaired again and resprayed
Bumper was replaced
--
Hilux bumper repaired incorrectly . 2 times redone Initial repair was 10,000$
3rd time done somewhere else new bumper 2000$
--
Panel shops are far from perfect.
Its always advisable to use insurance . Most have life warranty.
AnswerID: 624777

Reply By: JJAdv - Thursday, Apr 04, 2019 at 02:31

Thursday, Apr 04, 2019 at 02:31
Looks like the front door is darker, but with those metallic paints that can just be the angle.
AnswerID: 624778

Reply By: GarryR - Thursday, Apr 04, 2019 at 06:37

Thursday, Apr 04, 2019 at 06:37
I am no expert but the rear door looks lighter in the photos. It seems to me the base coat needs more black in it. Another thing is the clear coat that goes over the top of the base coat. How many clear coats are on the original paint factory job, and did they apply the same amount of coats on the rear door without pissing out ( over spraying it ) onto the front door and rear quarter panel. If the rear and front had extra clear coats, that will also change the colour depth. Metallic paints are also a problem as there are so many different fleck combinations to add to the base coat. As I say, I am not and expert in this field but did work in a panel shop for many years just before all these new paint systems came on the market. I worked as a dismantler and assembler
location - Warragul -Victoria
life is too short, so out and about enjoy

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AnswerID: 624779

Reply By: Hoyks - Thursday, Apr 04, 2019 at 17:57

Thursday, Apr 04, 2019 at 17:57
I work with painters and am reliably informed that silver can be a bastard to colour match. I too have a silver vehicle and the back passenger door is a tad off when in the right light.

Take it back and get them to have another go.

As for the front being too dark; so its Toyota's fault for painting the rest of the vehicle the wrong colour?
Seriously?? The front 1/2 is a nice deep gloss, but the back 1/2 is significantly lighter and lacks the depth.

AnswerID: 624782

Reply By: Genny - Thursday, Apr 04, 2019 at 19:40

Thursday, Apr 04, 2019 at 19:40
Explore Oz with it. A little mismatched paint will be the least of your worries, and hardly discernible under all that red dust.
AnswerID: 624784

Follow Up By: AlanTH - Friday, Apr 05, 2019 at 10:06

Friday, Apr 05, 2019 at 10:06
Yes that's the way, get out and get it dirty with a few dings and thousands of pin stripes and you and no one else will care about a slight mismatch.
But if you get it redone make sure you check it with the vehicle out of the shade in full daylight as it makes a huge difference to what you can see.
I had some work done by a dodgy panel beaters in the northern burbs of Perth and they showed me it in full shade and were upset when I moved it on younger bros advice (ex panel shop owner) and showed them the faults.
AlanTH.
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Reply By: Gbc.. - Friday, Apr 05, 2019 at 06:28

Friday, Apr 05, 2019 at 06:28
I can see from Brisbane that your car is 2 different colours. If it was my car it would be going back.
AnswerID: 624786

Reply By: Member - willawa - Friday, Apr 05, 2019 at 10:26

Friday, Apr 05, 2019 at 10:26
May be there was ding in the drivers door prior to delivery and Toyota repaired it
before putting on the dealership floor?
The dealership or Toyota should have a record.
The drivers door appears darker than the rest of the vehicle
willawa (NSW)

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