Telstra satphone 9555

Submitted: Wednesday, Jul 10, 2019 at 20:30
ThreadID: 138697 Views:799 Replies:5 FollowUps:4
had bit of a prior but couldn't find exact answers

1st telstra satphone doesn't allow sat phones to make 13 number calls so when one needs to contact WA police on 13 44 44 -how does one get around this ?

Called 000 they weren't too interested in my situation or rather the stranded people I was trying to assist - petrol into diesel powered vehicle doesn't go very well !

2nd received a letter from telstra saying they will be increasing their plans from $35 to $45 per month access due to increased costs from, their service provider -guess that means iridium ?

3rd - associated to #2 if i insert my sim card on a BYO plan $40 per month that in theory should work in satphone. -even telstra chat suggested it would to me

Know was bit of conjecture if they had or hadn't closed a loop hole allowing "normal sim cards" to be used on a older satphone not the newer 9555
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Reply By: Member - Ross N (NSW) - Friday, Jul 12, 2019 at 13:15

Friday, Jul 12, 2019 at 13:15
Dean
The iridium will work with a post paid Telstra SIM card provided it is set for global
Roaming.
At least mine did yesterday.
Call cost though require you to assign your super over to them as they are about
$3 per minute in and out but in an emergency who cares
Ross Nielsen
AnswerID: 626678

Follow Up By: Dean K3 - Friday, Jul 12, 2019 at 18:12

Friday, Jul 12, 2019 at 18:12
I had another chat session with Telstra asking them about my normal phone plan.

Confirmed it had international roaming but oddly if I go overseas pay $10 A day for access to phone calls SMS so I find that rather misleading

Also said it allows 13 + 18 prefix numbers

So apart from size of SIM card mine being smallest size satphone larger it should work.

Not sure if my regular allowance on.plan would cover sat access but time will tell
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FollowupID: 900592

Follow Up By: 116hynes - Saturday, Jul 13, 2019 at 08:12

Saturday, Jul 13, 2019 at 08:12
I tried my post-paid Telstra sim last week. It used to work. I can send SMS and make calls but unable to receive calls or SMS. Calls to the Iridium time out, don’t even go to MessageBank. Other people are having similar problems.

Kevin
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FollowupID: 900598

Follow Up By: Member - Ross N (NSW) - Saturday, Jul 13, 2019 at 16:52

Saturday, Jul 13, 2019 at 16:52
Hi Kevin,
Yesterday my Iridium 9555 was both making and receiving calls with my $10 a
Month prepaid Telstra sim.
I hope it continues as I am about to start a trip
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FollowupID: 900613

Reply By: Member - rocco2010 - Friday, Jul 12, 2019 at 18:52

Friday, Jul 12, 2019 at 18:52
And what is the cheapest Telstra post-paid plan if you are looking for one just to run the sat phone ?

For many years is was $10 a month, then it went to $20 and today I got a notice that it is going to $25.

For that there are free calls and free SMS in Australia. No data, which I have no need for.

That's the price of convenience I guess.


AnswerID: 626684

Follow Up By: dean ( SA ) - Saturday, Jul 13, 2019 at 19:09

Saturday, Jul 13, 2019 at 19:09
Yep got the same email, oh well it's still cheap for what it is.
Have you ever sent sms from your sat when in the bush. Last year I made a few calls and received some and was charged accordingly. I sent and received quite a few sms, but no charge..I didn't follow up with Telstra. Heading off again in a couple of weeks and will be sending sms back and forth, we'll see.
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FollowupID: 900620

Reply By: Member - Ross N (NSW) - Saturday, Jul 13, 2019 at 04:33

Saturday, Jul 13, 2019 at 04:33
Hi Deane,
Your access to the Iridium Satellites is covered by your monthly fee but no calls
Are covered by your monthly free calls.
AnswerID: 626691

Reply By: Dean K3 - Tuesday, Jul 16, 2019 at 10:53

Tuesday, Jul 16, 2019 at 10:53
116hynes couldn't respond directly to your but have you checked where the SMS and message bank goes to ?

Telstra has a sub phone number that sms get forwarded to and from for a satphone to send receive sms

To check SMS messaging number:

select ok or enter after each step

menu

messages

settings

service centre number

61 41870 6700

Similarly message bank would be 101 to access it

This is based on a "satphone number" not a mobile but may assist solving this issue
AnswerID: 626761

Reply By: Frank P (NSW) - Tuesday, Jul 16, 2019 at 15:16

Tuesday, Jul 16, 2019 at 15:16
I just checked my plain vanilla post paid Telstra mobile SIM in my Motorola 9505A Iridium handset. It works fine for both incoming and outgoing calls. Did not try SMS.

Cheers
AnswerID: 626767

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