exploroz traveller map upgrade??
Submitted: Sunday, Aug 04, 2019 at 22:08
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Member - bungarra (WA)
So I have updated my purchase to the 2019 app version.
On my Phone it shows clearly under User Account that
EOTopo 2019 App version has the green tick. Under Data Manager it also shows
Licenses
EOTopo 2019 App Version
Cannot see anywhere under User Account or Data Manager where I then update the Offline Map Packs to 2019???
Does it mean I delete the 2018 version and then when I wish to download it will allow me to select the 2019 version?
Secondly on my android tablet under User Account the screen display is different.....it simply shows Licenses Premium Offline Maps with a green tick...no dates...so a different User Account display...
Under Data Manager the License statement that displays on my phone (
EOTopo 2019 App Version) is missing all together
.Not sure why one Android screen on the phone would show a different User Account screen on the tablet
AND YES same user account ID definitely
I have turned both phone & tablet off and then back on the get rid of any RAM issues..no change
I am a little confused...can anyone shed some light please?
Thanks
Reply By: Member - cruza25 - Monday, Aug 05, 2019 at 09:33
Monday, Aug 05, 2019 at 09:33
From the news letter in June. Hope this helps.
Maybe contact Michelle when live chat is online to sort the other issue
Cheers
Mike
HOW TO INSTALL
EOTOPO 2019 MAPS
If you have previously had the 2018 version of the offline maps installed on your device you will need to delete these before you have access to download the 2019 maps. The newsletter provided instructions to do this, however we will repeat those instructions here. Go to the Advanced section in the app and use the 3rd red button labelled Clear Maps DB. This will ensure that all the maps (144K, 577K and Base) are deleted as
well as any directory structures that might cause glitches. Then open the Data Manager and you should see the
orange download buttons appear for each of the 2019 map packs - Base, 577K and the 144K East, Central and West.
AnswerID:
627055
Follow Up By: Member - bungarra (WA) - Monday, Aug 05, 2019 at 09:51
Monday, Aug 05, 2019 at 09:51
Hi Cruza25
Thanks for that info...I didn't recall that in the newsletter so your reply is most helpful in relation to getting 2019 maps.
I deliberately posted on the
forum rather than contact Michelle directly for two main reasons...one is that a response with the solution may help others now or later....secondly Michelle is time poor atm with David away so chose to hopefully save her some time
The other issue with different displays on the phone to tablet she may pick up on
Cheers
Graeme
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