Article Comment: ExplorOz Traveller

Have just purchased a new iPhone and downloaded the 2019 maps to it (unfortunately went through the App Store. Missed the promo code)
Do I need to register the new phone to get the embedded code for friends to follow our journey or do I just send them the traveller embedded code. My member profile still shows my old phone in the my devices section. Should I remove that?
Back Expand Un-Read 0 Moderator

Reply By: Member - cruza25 - Tuesday, Sep 10, 2019 at 17:20

Tuesday, Sep 10, 2019 at 17:20
If you click on the menu (top left) then go to traveller app. Then go to “My app control panel” then to “my track logging” then “my devices” and you can delete old device. You can have several devices active. It doesn’t matter ( I have 3)

Activate logging on the new phone as a new device and it should appear

AnswerID: 627662

Follow Up By: mepvic - Tuesday, Sep 10, 2019 at 18:21

Tuesday, Sep 10, 2019 at 18:21
Thanks for that. An old phone last used in 2017. When I go to delete however I’m told that all tracking and history will be deleted. Does that include tracks made with the phone in my Track log?
0
FollowupID: 901794

Follow Up By: Member - cruza25 - Tuesday, Sep 10, 2019 at 18:30

Tuesday, Sep 10, 2019 at 18:30
Might have to wait for Michelle or try to live chat her.

Just leave it there. It doesn’t matter if you have old devices listed.

You don’t want to loose any history.....
1
FollowupID: 901795

Popular Content

Popular Products (13)