Truma UltraRapid Hot Water System problem
Submitted: Saturday, Dec 07, 2019 at 12:04
ThreadID:
139399
Views:
23668
Replies:
6
FollowUps:
13
This Thread has been Archived
Paul W33
Ive posted this on an other
forum but wanted to get it sorted ,so put it out there in search of someone who might know what to do!
Im search if anyone with knowledge of Truma UltraRapid Hot Water Systems. Ive had on going issues with
mine since new and it now its out of warranty.
It works fine on AC. Often it will work fine on 12v but about 40% of the time it doesn't light on 12v/gas. I get initial sound of the system lighting then after 30 seconds lots of ticking as if trying to light again then the red led fault light comes on.
Ive had the van in the get checked but each time the system worked fine, one of the major issues with fault is the fact its so intermittent. I do find the it more regularly seems to work after we have driven, and tends to stop working after we have been parked up for a while . Although this is not completed consistent.
Ive had the gas pressure checked at the bottles and its all good, but I've heard it should be checked at the HWS though.
Ive tested the voltage at the HWS during the lighting process and it remains the same as the battery voltage (over 12v)
The vent cap is off
The wind isn't an issue
There is water in the tank
Thanks
Reply By: Allan B (Sunshine Coast) - Saturday, Dec 07, 2019 at 12:37
Saturday, Dec 07, 2019 at 12:37
.
Paul,
That sounds very much like insufficient 12v at the heater. The fact that it is more reliable soon after driving but then fails after being parked signals this. Your battery is being charged whilst driving so its voltage is at its best for a while after stopping, then drops away. This may also be a
sign of a poor battery and the current-carrying capacity of the wiring to the heater can play a part. The fact that it works fine on ac also supports this.
I know that you observe "over 12v" at the heater but I still question if this is correct. How accurate is your voltmeter? Can you compare it to another one?
Re the "over 12v" you have observed...... is this reading obtained whilst the heater is actually "ticking", that is, with the heater load on the battery? With a freshly charged battery you should be seeing at least 12.5v
It is also possible that the heater is needing more voltage than "over 12v" and when using mains power the ac-dc component of the heater is providing this higher voltage so it then works OK, but fails on the possibly lower voltage when operating from the battery. Measuring voltage on the downstream side of the 230v to 12v component would
check this.
AnswerID:
628997
Follow Up By: Paul W33 - Saturday, Dec 07, 2019 at 20:53
Saturday, Dec 07, 2019 at 20:53
I don't see why my voltmeter would be incorrect. I wrote over 12v as each time I
test it it is slightly different voltage, sometimes 12.4 and sometimes over 13v.
FollowupID:
903680
Reply By: Member - pedro1 - Saturday, Dec 07, 2019 at 23:04
Saturday, Dec 07, 2019 at 23:04
These units have had there problems, you will find Domectic have passed the baton onto another company. Dust in the area around the air inlet have caused some of these problems, Give a good cleanout with a blower vac. Try turning it on after dark and watch what is happening through the outside vent.
Other things to look out for is loose connectors on the PC board , loose PC board in its female connectors
Broken capacitors on the PC boards and fine leaks caused by expansion of the boiler welds when water is hot .
All the above caused by corrigations and dust -
" They are not made for constant or off road conditions" - quote from the service agent !
AnswerID:
629015
Follow Up By: Dave B18 - Sunday, Dec 08, 2019 at 19:55
Sunday, Dec 08, 2019 at 19:55
These Truma hot water systems overall have been highly reliable when installed correctly, and mains pressure water not used. Tanks that have never been subjected to mains pressure have never failed. They don't fail from the mains pressure, but from hydraulic ram in the water lines. Never had a PC board fail or any other issues. The only time people have other failures like oxygen sensors is because they travel with the outside cover off.
Sadly these Truma hot water systems are much maligned, and unfairly so. The Truma hot water system in my own vehicle has survived the worst roads and tracks and is 13 years old. Take the cover off, flick the power on, and away it goes - always fires up first ignition sequence. Has never been on mains pressure and never travelled with the cover off.
FollowupID:
903705
Follow Up By: Member - pedro1 - Monday, Dec 09, 2019 at 00:30
Monday, Dec 09, 2019 at 00:30
Dave - you must have a good one, I have seen three different gas only models used in the same vans over the last three years --- ( none are connected to mains ) - in early 2016 vans it was the
grey version , then later that year the black version ( both spot welded ) then the later version (spun welded ) with a relief valve -
The service agent told me the water in Qld and WA created problems as
well as
the spot welding.
My current one, which is a replacement for a previous one under warrranty, now has corrosion around the relief valve outlet. The current service people say that it is not a warranty issue till it leaks !
FollowupID:
903711