Calling HX-1 USERS
Submitted: Tuesday, Apr 13, 2021 at 19:56
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Austag
Hi HX-1 Users,
Question. I've had some issues trying to upload my tracks to my cloud account. Spend over an hour on the phone with HEMA this morning. They've looked into everything with my HX1 & my cloud account and can't see why certain tracks over the past few years won't upload.
It seems most of these tracks are multiple day runs, basically minimum 4 days maximum 4 weeks. They've suggested that "maybe" because these tracks are so long they won't upload, they are too big.
I've been using this HX1 since 2017 and it does seem that all the tracking that is multiple days hasn't uploaded. Everything else seems to have uploaded.
Has anyone else had issues with their HX1 uploading to the cloud of tracking that is over multiple days?
Thanks in advance.
Reply By: Member - Michael O (NSW) - Saturday, Apr 17, 2021 at 21:31
Saturday, Apr 17, 2021 at 21:31
I've had dramas with Hema Cloud for ages now. Stopped working on Chrome. Now won't work with Edge either. They (Hema) told me to use Firefox but it's a bit hit and miss.
Most of the previously available map layers have now disappeared.
My last email from them suggested that Hema Cloud "uses old technology that is becoming out of date"
Apparently they are in beta testing with a new site called X-Planner.
Thankfully my HX-1 still works but the Cloud version is on the way out I'd suggest.
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