traveller update - not working?
Submitted: Friday, Apr 30, 2021 at 08:51
ThreadID:
141630
Views:
5778
Replies:
9
FollowUps:
1
This Thread has been Archived
aussiedingo (River Rina)
G'day all, just trying to update my system & "login
check failed" shows, I checked in & user account says I am logged in, what can I do now to update? thanks... also how do I setup to record the rest of my trip to save? thanks again. (as an 80 year old I notice now it takes me an hour & half to watch 60 minutes!)
Reply By: Member - wicket - Friday, Apr 30, 2021 at 08:55
Friday, Apr 30, 2021 at 08:55
Make sure your password and email address both match on the exploroz site and the traveller app.
AnswerID:
636201
Follow Up By: aussiedingo (River Rina) - Friday, Apr 30, 2021 at 09:09
Friday, Apr 30, 2021 at 09:09
Thanks, I have the app. open on my tablet & it says I am logged in.
FollowupID:
914065
Reply By: aussiedingo (River Rina) - Friday, Apr 30, 2021 at 09:18
Friday, Apr 30, 2021 at 09:18
Showing "Error: login
check failed" but it won't let me "log off"?
AnswerID:
636202
Reply By: Member - Duncan2H - Friday, Apr 30, 2021 at 09:27
Friday, Apr 30, 2021 at 09:27
Have you killed and restarted the App?
AnswerID:
636203
Reply By: aussiedingo (River Rina) - Friday, Apr 30, 2021 at 09:37
Friday, Apr 30, 2021 at 09:37
thanks, app. won't let me log off, even after re booting tablet , app is still showing me as logged on
AnswerID:
636204
Reply By: Frank P (NSW) - Friday, Apr 30, 2021 at 10:05
Friday, Apr 30, 2021 at 10:05
Are you using exactly the same account to log into Traveller as you use here on the
forum? Correct spelling? No typos? Password correct?
AnswerID:
636206
Reply By: aussiedingo (River Rina) - Friday, Apr 30, 2021 at 10:40
Friday, Apr 30, 2021 at 10:40
Thanks, yes, exactly the same as it shows in "my account" but it won't let me log off to re enter..
AnswerID:
636208
Reply By: Member - wicket - Friday, Apr 30, 2021 at 13:16
Reply By: Member - McLaren3030 - Friday, Apr 30, 2021 at 21:18
Friday, Apr 30, 2021 at 21:18
Hi assiedingo,
These type of questions are best directed to the Help Desk.
Macca.
AnswerID:
636212
Reply By: aussiedingo (River Rina) - Wednesday, May 05, 2021 at 08:58
Wednesday, May 05, 2021 at 08:58
All good now! My old tablet was the problem! thanks to everyone for your help/advice
AnswerID:
636249