Traveller app slow on iPad air

It’s a brand new iPad Air. Generation 4. Just realeased by Apple.

I’m beginning to think your right Rob

Folks, See my response at the end of this thread - David

Thanks Rob. Network is fine as the app works fine on my iPhone X which is on the same network. My iPad Air is the 256gb version too. Going to try a iPad reset and a fresh start

Done a complete new setup on iPad and downloaded traveller app. No change. Also tried your forced full reboot suggestion but still no good. Strange that it’s perfect on my iPhone X. Think I’ll give up. Thanks for your help Rob

Hi Duncan,
Yes. Done that.

Hi Trevor
I’ve been playing around with mine and although it’s still very laggy, I find it worse when zoomed right out. I presume it’s because it’s rendering so much information. When zoomed in as long as you pan around reasonably slowly it manages to keep up. This seems a bit crazy as according to the iPad specs, it’s processor is supposed to be one of the best, marginally less efficient than the iPad Pro. I have the app on an iPhone X also and it runs well. No lag at all. I have noticed if you use it in offline mode it is slightly better but still lags more than I think it should.
I did do a complete re install of my iPad to factory setting but this made no difference so I’d suggest not doing that unless you want to spend hours reinstalling everything else on your iPad.
If I find a solution I’ll post it.
Enjoy the road. Hoping to get away at the end of the month myself for a few months.
Steve

Folks, See my response at the end of this thread - David

Hi Alan
Same iPad as me and same issues. I found if you don’t zoom out to far it is fairly responsive but sort of defeats the purpose if you want to view a large area. I agree with you regarding features and detail the app has, it could be a great app.
Steve

"regarding features and detail the app has, it could be a great app."

It IS a great app.

I have none of the issues iOS users have described on my Samsung Tab S6 with 6GB RAM.

But on lesser Samsung Android devices with perhaps more apps loaded, I do see similar issues. One of my tablets was my stand-by device for everything - email, banking, navigation, a couple of games for the grandies, a few tech apps that I like to play with, you name it. It was fine with Traveller and EOTopo 2019, but won't run Traveller and EOTopo 2021 the way I would like - it's too laggy, unacceptably so.

Traveller is not a small app. It is big and complex and requires some memory headroom and a decent processor that's not bogged down with crap that you may not be aware of, like apps running in the background that don't appear on the currently running apps list.

I think it is not about the app, it's about the device, whatever the OS, its specs and how much other crap is loaded on it. Apps running in the background load the device and consume RAM. Get rid of them.

I know nothing about what firmware comes with what Apple device, but is your firmware iOS11 or later?

If not, update, try a spring clean and see how you go.

iOS 14.5.1
Latest update just done recently.
I run the app on an iPhone X too and it runs perfectly.

"I run the app on an iPhone X too and it runs perfectly."

That would seem to point to an issue in the iPad, not the app.

Hi All,

It seems to be an iPadOS problem rather than IOS.

Does anyone have an iPad running IOS that is working OK?

Regards
TrevorDavid

Just purchased ExploreOz and having terrible performance issues on my 2 iPADS. Works fine on Phone.

I am and develop the app on an iPad 8th Gen as a primary test device for iOS and have several older iPads that we run the app on (plus simulators on the Mac Book). I am using the 14.4.2 release without issues and in my limited research on this problem so far I can see that the reports started on the exact same day as release 14.5.1 came out. So I am now updating my perfectly working iPad to 14.5.1 and will see what happens once it has completed.

But rest assured there are hundreds of working iPads out there. We have somewhere in the vicinity of 4K iOS users and on my last check it is a 50/50 split between iPhone and iPad so we should have around 2K iPads and at this stage about 5 or so reports of issues (understanding some people will not have opened it recently and not everyone reports etc etc). However this does not mean we are not looking into it and I will report once I have updated my primary test device.

David

I will move my replies to a new reply to the original question as it is a little hidden under this reply.

Folks, See my response at the end of this thread - David

I have just updated the iPad 8th Gen to 14.5.1 and there is no difference in it's operation so if there is something it seems relevant to the Air models as they run a different CPU. I currently do not have an Air unit in the office for testing. I will fire up some simulators today and see if I can see anything however I suspect I may need a physical unit for the next level of debugging.
David

Andrew, See my response below - David

Hi David.

Is there anything that can me done about performance on an Ipad Mini 4? Street and Satellite maps work fine, but the EOTopo is unusable.

Swamps,
The fix just applied should be the solution but currently online only, I need to release 6.3.0 to include the full fix for offline. Please try it when zoomed out you should NOT see black major road labels - you may see some red trek ones however. If you are seeing black roads then try close app, swipe away completely and restart it.
David

Just published version 6.3.0 into the Stores for Review - it will make the fix also work for offline tiles and adds some nice new features - check out the Version History on the ExplorOz Traveller Page if you want more details. It should be ready for download later tonight or tomorrow morning.
David

Hi David.
Just downloaded the update and all seems to be good.
Currently using ExplorOz navigator on my trip to the west and there is definitely an improvement in performance. Thank you for you quick response to this issue.
Steve