Off line maps
Submitted: Tuesday, Aug 17, 2021 at 15:38
ThreadID:
142394
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4544
Replies:
11
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Member - Martin C
When off line we can’t get the app to go down to a lower level on the map. It might say there are say 3 points in a location but when I try to get down to it on my iPad it won’t do it.
Any ideas ?
Reply By: TrevorDavid - Tuesday, Aug 17, 2021 at 16:22
Tuesday, Aug 17, 2021 at 16:22
G’Day Martin
Few questions
ExplorOz Traveller ?
What iPad are you using?
What does it do (if anything) when you try, are you scrolling with your fingers or the + - buttons?
Regards
TrevorDavid
AnswerID:
637546
Follow Up By: Member - Martin C - Tuesday, Aug 17, 2021 at 16:30
Tuesday, Aug 17, 2021 at 16:30
Gday,
It’s an fairly recent apple ipad (7th gen?)
Yes
ExplorOz traveller.
I tried to get closer with the + but at some point it’s greyed out. If I try with my fingers (spread them) it won’t go closer).
Martin
FollowupID:
915646
Follow Up By: TrevorDavid - Tuesday, Aug 17, 2021 at 16:36
Tuesday, Aug 17, 2021 at 16:36
Mmmmm
When it greys out is it showing level18?
Does it stay on (or go back to) your existing location when you scroll / zoom?
FollowupID:
915647
Reply By: Member - Martin C - Tuesday, Aug 17, 2021 at 16:39
Tuesday, Aug 17, 2021 at 16:39
It goes to 9 (I assume level) and the 9 is red. No problem with staying on our location. We are in service now so had to turn off mobile data to
check what happens off line.
AnswerID:
637547
Follow Up By: TrevorDavid - Tuesday, Aug 17, 2021 at 16:47
Tuesday, Aug 17, 2021 at 16:47
Try disabling your GPS lock, then try again
FollowupID:
915648
Reply By: Member - Martin C - Tuesday, Aug 17, 2021 at 16:50
Tuesday, Aug 17, 2021 at 16:50
How do you disable your gps lock ?
AnswerID:
637548
Follow Up By: TrevorDavid - Tuesday, Aug 17, 2021 at 16:55
Tuesday, Aug 17, 2021 at 16:55
Tap the circle with the black dot above the + & below 3D, when disabled it will change from red to black. Leave location
services at always on.
FollowupID:
915649
Reply By: Member - Martin C - Tuesday, Aug 17, 2021 at 16:54
Tuesday, Aug 17, 2021 at 16:54
Turned off location
services and back on. No change.
Any other ideas ?
AnswerID:
637549
Reply By: Member - Martin C - Tuesday, Aug 17, 2021 at 16:58
Tuesday, Aug 17, 2021 at 16:58
All I have on the bottom left hand corner is
3D
Arrow
+
9 (in red)
-
AnswerID:
637550
Follow Up By: TrevorDavid - Tuesday, Aug 17, 2021 at 17:00
Tuesday, Aug 17, 2021 at 17:00
Tap the arrow, you will gets black arrow
FollowupID:
915650
Reply By: Member - Martin C - Tuesday, Aug 17, 2021 at 17:03
Tuesday, Aug 17, 2021 at 17:03
Makes no difference. Just turns the arrow
orange and points to the left.
AnswerID:
637551
Follow Up By: TrevorDavid - Tuesday, Aug 17, 2021 at 17:05
Tuesday, Aug 17, 2021 at 17:05
Swipe the app closed, then launch it again, make sure the arrow is black
FollowupID:
915651
Reply By: Member - Martin C - Tuesday, Aug 17, 2021 at 17:10
Tuesday, Aug 17, 2021 at 17:10
Makes no difference. The arrow is white though (only option is
orange and white on black).
AnswerID:
637552
Follow Up By: TrevorDavid - Tuesday, Aug 17, 2021 at 17:23
Tuesday, Aug 17, 2021 at 17:23
Mmmm
Are you using the 2019 maps? With an older version of the App?
FollowupID:
915652
Reply By: Member - Dick L - Tuesday, Aug 17, 2021 at 17:15
Tuesday, Aug 17, 2021 at 17:15
Have you downloaded the off line maps If not Tap on the Menu top lefthand corner and then Data Manager and then Offline - Map Packs then in the
EOTopo 2021 the higher the Res packs you download the further you can zoom in. This is for my Android device I assume the Apple iPad is similar.
AnswerID:
637553
Reply By: Member - Martin C - Tuesday, Aug 17, 2021 at 17:18
Tuesday, Aug 17, 2021 at 17:18
Yes I think that was my problem. Thanks.
AnswerID:
637554
Follow Up By: TrevorDavid - Tuesday, Aug 17, 2021 at 17:39
Tuesday, Aug 17, 2021 at 17:39
Well done Dick
Martin , FYI, the arrow simply means you have your App set to track up rather than north up. (Apologies if you are aware of that).
Regards
TrevorDavid
FollowupID:
915653
Reply By: Member - Martin C - Tuesday, Aug 17, 2021 at 18:48
Tuesday, Aug 17, 2021 at 18:48
Thanks for you help today.
AnswerID:
637555
Reply By: Member - rodney L (VIC) - Friday, Aug 20, 2021 at 16:53
Friday, Aug 20, 2021 at 16:53
I have same problem. Was working fine a week ago.
Have deleted App and downloaded again, still doing the same thing.
Frustrating , was a away for 2 days ,wouldn’t work offline.
AnswerID:
637593
Follow Up By: Frank P (NSW) - Friday, Aug 20, 2021 at 17:53
Friday, Aug 20, 2021 at 17:53
Rodney L
Have you downloaded the HiRes and XHiRes map packs?
FollowupID:
915676