Off line maps

Submitted: Tuesday, Aug 17, 2021 at 15:38
ThreadID: 142394 Views:767 Replies:11 FollowUps:9
When off line we can’t get the app to go down to a lower level on the map. It might say there are say 3 points in a location but when I try to get down to it on my iPad it won’t do it.
Any ideas ?

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Reply By: TrevorDavid - Tuesday, Aug 17, 2021 at 16:22

Tuesday, Aug 17, 2021 at 16:22
G’Day Martin

Few questions

ExplorOz Traveller ?

What iPad are you using?

What does it do (if anything) when you try, are you scrolling with your fingers or the + - buttons?


Regards

TrevorDavid
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Follow Up By: Member - Martin C - Tuesday, Aug 17, 2021 at 16:30

Tuesday, Aug 17, 2021 at 16:30
Gday,

It’s an fairly recent apple ipad (7th gen?)
Yes ExplorOz traveller.
I tried to get closer with the + but at some point it’s greyed out. If I try with my fingers (spread them) it won’t go closer).

Martin
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Follow Up By: TrevorDavid - Tuesday, Aug 17, 2021 at 16:36

Tuesday, Aug 17, 2021 at 16:36
Mmmmm

When it greys out is it showing level18?

Does it stay on (or go back to) your existing location when you scroll / zoom?
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Reply By: Member - Martin C - Tuesday, Aug 17, 2021 at 16:39

Tuesday, Aug 17, 2021 at 16:39
It goes to 9 (I assume level) and the 9 is red. No problem with staying on our location. We are in service now so had to turn off mobile data to check what happens off line.
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Follow Up By: TrevorDavid - Tuesday, Aug 17, 2021 at 16:47

Tuesday, Aug 17, 2021 at 16:47
Try disabling your GPS lock, then try again
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Reply By: Member - Martin C - Tuesday, Aug 17, 2021 at 16:50

Tuesday, Aug 17, 2021 at 16:50
How do you disable your gps lock ?
AnswerID: 637548

Follow Up By: TrevorDavid - Tuesday, Aug 17, 2021 at 16:55

Tuesday, Aug 17, 2021 at 16:55
Tap the circle with the black dot above the + & below 3D, when disabled it will change from red to black. Leave location services at always on.
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Reply By: Member - Martin C - Tuesday, Aug 17, 2021 at 16:54

Tuesday, Aug 17, 2021 at 16:54
Turned off location services and back on. No change.
Any other ideas ?
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Reply By: Member - Martin C - Tuesday, Aug 17, 2021 at 16:58

Tuesday, Aug 17, 2021 at 16:58
All I have on the bottom left hand corner is
3D
Arrow
+
9 (in red)
-
AnswerID: 637550

Follow Up By: TrevorDavid - Tuesday, Aug 17, 2021 at 17:00

Tuesday, Aug 17, 2021 at 17:00
Tap the arrow, you will gets black arrow
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Reply By: Member - Martin C - Tuesday, Aug 17, 2021 at 17:03

Tuesday, Aug 17, 2021 at 17:03
Makes no difference. Just turns the arrow orange and points to the left.
AnswerID: 637551

Follow Up By: TrevorDavid - Tuesday, Aug 17, 2021 at 17:05

Tuesday, Aug 17, 2021 at 17:05
Swipe the app closed, then launch it again, make sure the arrow is black
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Reply By: Member - Martin C - Tuesday, Aug 17, 2021 at 17:10

Tuesday, Aug 17, 2021 at 17:10
Makes no difference. The arrow is white though (only option is orange and white on black).
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Follow Up By: TrevorDavid - Tuesday, Aug 17, 2021 at 17:23

Tuesday, Aug 17, 2021 at 17:23
Mmmm

Are you using the 2019 maps? With an older version of the App?
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Reply By: Member - Dick L - Tuesday, Aug 17, 2021 at 17:15

Tuesday, Aug 17, 2021 at 17:15
Have you downloaded the off line maps If not Tap on the Menu top lefthand corner and then Data Manager and then Offline - Map Packs then in the EOTopo 2021 the higher the Res packs you download the further you can zoom in. This is for my Android device I assume the Apple iPad is similar.
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Reply By: Member - Martin C - Tuesday, Aug 17, 2021 at 17:18

Tuesday, Aug 17, 2021 at 17:18
Yes I think that was my problem. Thanks.
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Follow Up By: TrevorDavid - Tuesday, Aug 17, 2021 at 17:39

Tuesday, Aug 17, 2021 at 17:39
Well done Dick


Martin , FYI, the arrow simply means you have your App set to track up rather than north up. (Apologies if you are aware of that).


Regards

TrevorDavid
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Reply By: Member - Martin C - Tuesday, Aug 17, 2021 at 18:48

Tuesday, Aug 17, 2021 at 18:48
Thanks for you help today.
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Reply By: Member - rodney L (VIC) - Friday, Aug 20, 2021 at 16:53

Friday, Aug 20, 2021 at 16:53
I have same problem. Was working fine a week ago.
Have deleted App and downloaded again, still doing the same thing.
Frustrating , was a away for 2 days ,wouldn’t work offline.
AnswerID: 637593

Follow Up By: Frank P (NSW) - Friday, Aug 20, 2021 at 17:53

Friday, Aug 20, 2021 at 17:53
Rodney L

Have you downloaded the HiRes and XHiRes map packs?
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