Trailer Insurance - Goldstream (NSW/Australia)

Submitted: Friday, Feb 11, 2022 at 16:30
ThreadID: 143227 Views:2529 Replies:4 FollowUps:3
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Two fold question

1/ Anyone have issues insuring Gold stream camper trailers purely because the insurance companies don't have the model listed anywhere? eg Storm, Wing, Sovereign

2/ Decent comprehensive insurers in NSW?

Some I cannot even get a quote (due to model not listed) and others have poor claims history/high claims denials

So looking for a decent one to renew comprehensive indurane with

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Reply By: Member - Bigfish - Saturday, Feb 12, 2022 at 07:38

Saturday, Feb 12, 2022 at 07:38
Mate..the only real solution is for you to ring around as many as you can. Everyone's situation is different. Google camper insurance and start from there. I,m with RACQ...Have you tried the NSW equivalent? My camper is not a Goldstream though.. Seems strange they don't recognise the Goldstream models.
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Follow Up By: Member - Jack - Saturday, Feb 12, 2022 at 09:10

Saturday, Feb 12, 2022 at 09:10
NSW equivalent is NRMA. My Rhinomax is insured with them, but I had a Tvan previously, and when I had a claim they were fabulous. I am happy to recommend them.
The hurrieder I go, the behinder I get. (Lewis Carroll-Alice In Wonderland)

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Reply By: Member - McLaren3030 - Saturday, Feb 12, 2022 at 07:54

Saturday, Feb 12, 2022 at 07:54
Hi Munners96,

We had our Goldstream Wing III insured with Apia, that was back in 2015. Not sure if you qualify for APIA, but you could give them a try.


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Reply By: Kenell - Saturday, Feb 12, 2022 at 08:37

Saturday, Feb 12, 2022 at 08:37
I am reasonably confident CIL, GIO or APIA - all Suncorp brands - would be able to do it. Of these 3 CIL would be my go to purely because they specialise in caravans. Personally, I wouldn't want to deal with a coy who didn't recognise the Goldstream brand / model. It shows they don't have a real focus on the product they are selling or caravan insurance isn't mainstream to them. The RACs / NRMAs should also be sufficiently attuned to the market to offer the cover.

Couple of questions :-

Where are you getting the information about "others have poor claims history/high claims denials"?

Have you called Goldstream and told them of your dilemma?

Be wary of social media feedback. The larger players will always attract the most negative sentiment. That is a statistical fact.
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Follow Up By: Munners96 - Saturday, Feb 12, 2022 at 21:34

Saturday, Feb 12, 2022 at 21:34
Currently will CIL. Pretty bad feedback on claims in the last year or so. Insurance ain't worth anything till you need to make a claim.
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Follow Up By: Kenell - Sunday, Feb 13, 2022 at 08:23

Sunday, Feb 13, 2022 at 08:23
Whilst I don't know the actual stats, CIL is the Jayco equivalent in the insurance world. It would have the lion's share of the market and therefore it attracts more negative feedback. ie if you have 10,000 policies and 5% have a bad experience it is 500 actual complaints but if you have 1m it is 50000.

I am currently insured with them too but I am certainly not an advocate for them. I haven't had a need to test them in the claims area so can't speak from first hand experience. I did have some concerns with their policy wordings and I told them in writing and on the phone. I have just received my renewal notice and it seems they have rectified these anomalies.

Good luck with your search.
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Reply By: Member - Warren H - Saturday, Feb 12, 2022 at 11:17

Saturday, Feb 12, 2022 at 11:17
I have a Goldstream Crown insured with NRMA Insurance since 2015. At the time I set it up over the telephone with agreed value. I just gave them the year, manufacturer and model and asked to be insured for the price I paid (secondhand). No questions asked. I have had two claims, one for hail damage and the other for a stress fracture in the rear fibreglassshell. I was pleasantly surprised when this was accepted as damage not a maintenance repair. In the time I have been insured they have changed their attitude somewhat, no lay-up cover available now as it isn't garaged and extra because it doesn't have an approved wheel lock.
NT Pajero
2007 Goldstream Crown

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