Telstra's $10 Mobile Accelerate Casual Plan - ending for us.
Submitted: Thursday, Mar 03, 2022 at 17:11
ThreadID:
143324
Views:
8711
Replies:
12
FollowUps:
33
This Thread has been Archived
Zippo
After much discussion in this
forum over the years regarding the demise of this plan, we have finally been advised it is ending for us:
"As part of the commitment to simplify our products, we're discontinuing older plans and moving customers to our latest mobile plans.
We want to let you know that from 4 April 2022, your service 04xxxxx911 on the $10 Mobile Accelerate Casual Plan below will be moving to the $45 Mobile Plan XS. Your plan will now include 2GB of data per month, and your monthly cost will change from $10 to $45.
To help with the transition, we'll give you a $30 monthly credit for 6 months. This means you'll pay $15 per month until your credit expires in September 2022."
Sounds like suck-it-up until the subsidy runs out, then ...
Reply By: Member - Captain (WA) - Thursday, Mar 03, 2022 at 20:46
Thursday, Mar 03, 2022 at 20:46
I had a similar issue with Telstra and my Family Plan. One of the sims was data only for $5/month and shared the data from other sims on the Family plan. Was very useful for to use when travelling for mobile wifi in the van.
When Telstra canned the family data only I was put on the $25 Data Plan Small (non-Family with 20Gb). I complained and got a permenanet $10 credit, plus for 12 months had an additional $10 monthly credit. So I kept the $5/month for 12 more months but now have a $15/month bill.
I had to raise a complaint with the Ombudsman as originally was told "too bad" by Telstra. It often pays to make a complaint as Telstra are keen to offer additional solutions if they can resolve the issue by negotiation, without getting to the Ombudsman.
Also, this thread reminds me the 12 month credit has run out, may be time to cancel the sim now....
Cheers
AnswerID:
639705
Reply By: Member - Boobook - Friday, Mar 04, 2022 at 07:42
Friday, Mar 04, 2022 at 07:42
I got that letter about a year ago. It went to $20 then mysteriously went back to $10.
Then I had to replace the SIM ( Shone and SIM was stolen) and the new one never worked properly. I tried my normal $80 phone number and it had stopped working too. Calls one way but can not call out.
I think Telstra is shuuting that whole loophole down.
Anyway. I found
https://www.ozsatelliterentals.com.au/products/satellite-phones
They rent SIMS and the call cost in and out is a lot cheaper. I now use them when I go on a trip. It works out about the same cost is you travel intermittently.
Great service, they post the SIM and you post it back. Try them.
AnswerID:
639710
Follow Up By: Member - John - Friday, Mar 04, 2022 at 18:10
Friday, Mar 04, 2022 at 18:10
Thanks Tony
FollowupID:
918798
Follow Up By: Zippo - Friday, Mar 04, 2022 at 19:23
Friday, Mar 04, 2022 at 19:23
Tony, I couldn't find any reference to renting SIMs on that site. Can you point me there?
FollowupID:
918800
Follow Up By: Member - Boobook - Saturday, Mar 05, 2022 at 07:51
Saturday, Mar 05, 2022 at 07:51
Zippo,
I looked for it some time ago and when I posted this response, and could not find it either. Call the guy, he is really nice and definitley does rent SIMs.
FollowupID:
918804
Reply By: Allan B (Sunshine Coast) - Monday, Mar 07, 2022 at 12:41
Monday, Mar 07, 2022 at 12:41
.
$45 per month Plan Fee is getting a bit steep for a phone that is only intended for emergency calls so here is another proposition:
I have read that a satphone will connect even without an installed SIM for 112 calls which will connect to 000 Emergency
Services. So why not just use this in an emergency situation? No charges whatsoever.
Of course, you will not have a number so you cannot receive calls at all but you will be in contact with 000.
Now I have just tried this with my Iridium 9555 and it would not place a call without a SIM card...... Just displayed "No SIM card, Emergency calls only".
However, with a non-operative Sim card installed, my 112 call was answered by 000............ ONCE ONLY! Subsequent attempts failed. I think that I will revert to smoke signals!
AnswerID:
639748
Reply By: PeterInSa - Wednesday, Mar 09, 2022 at 10:16
Wednesday, Mar 09, 2022 at 10:16
Re Calling 000 with a out of Contract Sim Card .
I have an Inmarsat Sat Phone with out of Contract Sim card, still can link to the Satellite and bring it with us for4 emergency use 000 only when we go bush with others. see below for other confirmation and
test towards the end of the thread.
https://forums.whirlpool.net.au/archive/2763407
If going remote on our own I
sign up for a voucher so we can use the phone normally.
We also have Blue tock Telstra Phone with roof top aerial.
So an out of Contract Sim in your Telstra Sat phone may work on calling 000 in an emergency.
AnswerID:
639771
Follow Up By: The Explorer - Wednesday, Mar 09, 2022 at 11:53
Wednesday, Mar 09, 2022 at 11:53
Hi, yes, this has been mentioned before, but now just wondering, does the phone have to have SIM card in it, or will it work (to ring 000) without one at all?
Cheers
Greg
| I sent one final shout after him to stick to the track, to which he replied “All right,” That was the last ever seen of Gibson - E Giles 23 April 1874 Lifetime Member My Profile My Blog Send Message Moderator |
FollowupID:
918839
Follow Up By: Frank P (NSW) - Wednesday, Mar 09, 2022 at 13:29
Wednesday, Mar 09, 2022 at 13:29
I have a Motorola 9505A Iridium phone. I just made a
test call to 112 with no sim. It worked.
The downside would be that they (112/000) would have no caller ID on you so no back-up if things went further pear shaped.
FollowupID:
918840
Follow Up By: Allan B (Sunshine Coast) - Wednesday, Mar 09, 2022 at 17:14
Wednesday, Mar 09, 2022 at 17:14
.
Yes Frank, I have repeated the
test of calling 112 without a SIM card.
After 'booting up' it displays the message "No SIM card, Emergency calls only" but I simply ignored that and keyed-in '112' and it connected to 000 Emergency.
However, Roz and I discussed the option not not having a Plan and being restricted to an "Emergency" only phone. One of the big benefits of a fully functioning satphone is being able to talk directly to a medical professional for treatment guidance rather than simply 'bleeding-to-death' waiting for the cavalry to arrive. Also, you can receive call-backs and from referrals etc.
Emergencies can come the other way too. Several years ago I received a call while in the middle of the Anne Beadell Hwy. My sister was in her final moments of life and I was able to speak to her. It meant a lot!
And of course there are the less-than-emergency conveniences.
So Roz and I have decided to
fork out the annual $540. I can always give up the booze. Only joking!
Incidentally, I understand the the emergency call with no SIM works also with cell phones.
FollowupID:
918841
Follow Up By: Frank P (NSW) - Wednesday, Mar 09, 2022 at 19:50
Wednesday, Mar 09, 2022 at 19:50
Allan, I agree with your premise. But I just wanted to answer the question raised - "Can you call 112/000 with no SIM in the satphone,?"
So I thought I'd
test to give a yes or no answer.
Cheers
FollowupID:
918842
Follow Up By: Allan B (Sunshine Coast) - Wednesday, Mar 09, 2022 at 22:31
Wednesday, Mar 09, 2022 at 22:31
Hi Frank,
Perhaps you misinterpreted my first sentence.
It meant "Yes, I agree with you. And the reference to "I have repeated the
test..." etc. referred to me repeating the
test that I did earlier, but with more success than before. I ignored the displayed message and pushed on. I was pleased that you confirmed my idea of utilising the phone without a SIM.
All good?
FollowupID:
918843
Follow Up By: Frank P (NSW) - Thursday, Mar 10, 2022 at 10:13
Thursday, Mar 10, 2022 at 10:13
"All good?"
Absolutely, Allan, no problems at all. In trying to keep my response brief (unusual for me!) perhaps it came across as a bit too direct. Not intended, and apologies if that was the case.
I didn't monitor the display much as I had the handset on my ear for most of the
test. On boot-up the display showed "
Check SIM" or something similar. After I dialled 112 I had it against my ear so don't know what it displayed. There were no progress tones, just silence, then a message "You have dialled emergency triple zero, transferring you now" or words to that effect, followed by almost immediate connection to a triple zero call centre.
I trust you are enjoying your new mobile abode and are safe from the coastal mayhem.
Cheers
FollowupID:
918846
Follow Up By: Allan B (Sunshine Coast) - Thursday, Mar 10, 2022 at 10:32
Thursday, Mar 10, 2022 at 10:32
.
Frank, I terminated the 112 call as soon as the 'computer' answered me. What happened when you were answered by the call centre? Did you get chided and sent to the Naughty Corner?
The Sprinter only awaits the insect screens (yawn) and has survived a couple of short shakedown trips.
It (and I) have survived Covid but now all this rain is a problem. Sitting in the driveway going "vroom, vroom'.
FollowupID:
918847
Follow Up By: Zippo - Thursday, Mar 10, 2022 at 11:53
Thursday, Mar 10, 2022 at 11:53
Allan, you're going to need to update your profile
pic - when there's a suitable backdrop of course ...
FollowupID:
918848
Follow Up By: Allan B (Sunshine Coast) - Thursday, Mar 10, 2022 at 11:57
Thursday, Mar 10, 2022 at 11:57
.
Yeah, I know Zippo. But I liked the Troopy..... and the Simpson.
Maybe when I take the Sprinter over Big Red?
FollowupID:
918849
Follow Up By: Frank P (NSW) - Thursday, Mar 10, 2022 at 12:40
Thursday, Mar 10, 2022 at 12:40
"Frank, I terminated the 112 call as soon as the 'computer' answered me. What happened when you were answered by the call centre? Did you get chided and sent to the Naughty Corner?"
No, I explained very quickly that it was a
test call on an emergency satellite phone, I won't take up any more of your time. She said thank you, and that was it. All done in under 10 seconds.
I was reluctant to do it but after the conversation in this thread I became increasingly uneasy about what we had in place, ie whether or not swapping the SIM from one of our ordinary phones would continue to work. Now we know we have a fallback.
Cheers
FollowupID:
918850
Reply By: PeterInSa - Wednesday, Mar 09, 2022 at 13:03
Wednesday, Mar 09, 2022 at 13:03
Re (or will it work (to ring 000) without one at all?)
Don't know. But Satphones Plus were prepared to give me a free Sim 3 years or so ago to try out, for my Inmarsat phone with the Sim locked to a certain Sim/phone Seller. I did not take up their offer, but stayed with the Sim/Phone seller.
So may be prepared to send you a sim for a low cost + postage.
But with a Telstra Sat phone, any Sim with the facility that you can use overseas ( cannot recall the trade name) I would try out.
AnswerID:
639775
Follow Up By: JJAdv - Thursday, Mar 10, 2022 at 16:36
Thursday, Mar 10, 2022 at 16:36
I was doing this.. but now I cant seem to get any incoming calls, only outgoing.. its pretty flaky, so i gave up.. for an emergency phone it just has to work.
FollowupID:
918853