Places & Treks Not Loaded

Submitted: Friday, Apr 22, 2022 at 07:45
ThreadID: 143595 Views:3171 Replies:2 FollowUps:0
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Hi all,
I am a new user and have just used the app for a trip to Lucky Bay and intend on using it for an upcoming trip through the Pilbara.
I have noticed that whenever I log back onto my devices (Samsung Phone & Samsung Tablet) once I have been offline I need to reload the Places and Treks, does this sound normal?
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Reply By: ExplorOz Team - Michelle - Friday, Apr 22, 2022 at 10:07

Friday, Apr 22, 2022 at 10:07
You should never press "Loggoff"... because yes that will remove your app content (Places & Treks). Please contact me via the Help Desk if you wish to discuss further.
Michelle Martin
Marketing & Customer Support
I.T. Beyond Pty Ltd / ExplorOz

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AnswerID: 640291

Reply By: Member - Sandgroper76 - Friday, Apr 22, 2022 at 10:54

Friday, Apr 22, 2022 at 10:54
Thanks for that Michelle, I didn't think I was logging out but can't be sure.
I will check this and get in contact via that Helpdesk if required.
AnswerID: 640292

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