Can't start Exploroz Traveller

Morning Alan

Just do what I do, ignore what I’m not interested in, let alone respond to something that I’m not interested in.

With the format of this forum people can post what the like. Well within reason. Yes I understand somethings could (but don’t have to be) posted elsewhere. Once again if it doesn’t interest anyone ignore it.

There is one thing that annoys me a bit though, it’s when people get upset & sometimes personal because someone has a different opinion, or challenges there post. But it does make for interesting reading LOL.

Did someone say battery?

Regards

TrevorDavid

Hi Michelle,

Thank you for your reply, not sure what is considered old, purchased about 3 years ago and based on android 9, was working previously.
I have closed the app several times by having to close the screen as no other functions are available, cannot go back to close the app.
Any other suggestions please.

Walter - the issue sounds like you are not closing the app. You should probably Google "how to close apps on Android 9". Basically, just like on any phone or tablet, you need to locate the all apps view then swipe the app away. If you just close the screen on the headunit you are not closing the app - so its not getting the reboot which should fix your issue.

Not sure if you are aware, but we are away until Sept and I can only provide help when online (via the Help Desk, plus I do a quick check of the Forum and Facebook Group hence I saw your post) but this is only possible periodically - so far only once every 2 weeks as the nature of our research trip is remote.

Hi William,

Haven't had a chance to read up on Michelle's suggestion and will see what google has to say on closing apps.
To answer your question, yes have turned off the unit and the car several times to see if a reboot would solve the issue.
Many Thanks for your follow up.
Walter