INSURING A HAIL DAMAGED CARAVAN?
Submitted: Tuesday, Feb 21, 2023 at 12:20
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trevcw
Does anyone know of a company that will insure a van that has hail damage? I have tried a lot of companies to no avail.....It is not a write off and is currently registered in NSW.
Reply By: Kenell - Tuesday, Feb 21, 2023 at 19:22
Tuesday, Feb 21, 2023 at 19:22
There is no up side for an insurer taking on a damaged car / house / caravan etc. If the damage was very minor you might fluke an insurer who will consider it with an independent report attesting to its condition including photos. In reality though insurers only want to insure things that sit inside the nine dots. The main reason they don't want it is that if you make a claim in the future the pre existing damage compromises the repair - particularly if the next claim is the result of another hail storm.
I would normally be an advocate for the suggestion of getting a broker involved but unless you have an existing relationship you will struggle to get one interested in something like this.
Your best bet is to approach the insurer who you have other business with (the more the better) and offer to get a report, carry a higher excess, and accept an exclusion for all pre existing damage. If/when they say no, ask for it to be escalated. Beyond that I can't offer much more.
Good luck.
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Follow Up By: trevcw - Tuesday, Feb 21, 2023 at 19:26
Tuesday, Feb 21, 2023 at 19:26
I am now aware of all the above and you are not the be all end all!
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Follow Up By: Kenell - Wednesday, Feb 22, 2023 at 11:05
Wednesday, Feb 22, 2023 at 11:05
Trevcw, I am a little perplexed by your follow up. I wasn't attempting to be the "be all end all". Up until a few years ago I was part of the machine that made the decisions that you are now frustrated by. Sitting on the other side of the fence now I am happy to assist people who get caught up in the "one size fits al" mentality that insurers have in respect of personal insurances ie homes, cars, caravans etc. What I was trying to say is that as a customer - presumably you already hold some insurance covers - you have a bit of leverage. You also have rights under the complaints handling processes to escalate things if the person you are dealing with isn't prepared to assist with a solution.
Nevertheless if you have things sorted I will withdraw to my
cave whence I came and leave you to it.
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Follow Up By: trevcw - Wednesday, Feb 22, 2023 at 12:01
Wednesday, Feb 22, 2023 at 12:01
I apologise for that! That was meant for another message, and not to be directed at you. Sorry about it!
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Reply By: Member - Jim S1 - Thursday, Feb 23, 2023 at 19:45
Thursday, Feb 23, 2023 at 19:45
I guess a pertinent question , Trev, is ............ would YOU insure an already damaged vehicle ?
I don't think you'll find someone, but if you do, good luck to you.
Still think you should get a quote for repairs.
Cheers
Jim
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