What is the purpose of the EO forum now?
Submitted: Sunday, Apr 02, 2023 at 08:17
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Member - Boobook
It's that time of the year when my EO
membership is coming up.
I understand that EO's model is changing from what appeared to be advertising based on the
forum to what now appears to be primarily based on the EO topo or traveller.
Now about half, of the
forum threads are about mapping releases, bug reports and fixes.
While I have purchased the mapping I don't use it, and increasingly I find myself paying an annual fee to have access to a support page for a product I don't use. The focus of the
forum is increasingly to support users with issues and questions. It has almost morphed into a support
forum.
I would love to see the
forum dedicated to travel and sharing information about
places etc like it used to be.
I urge EO to consider making the two purposes separate, with a dedicated support page so non-map customers aren't being abandoned totally.
Please
Reply By: TrevorDavid - Sunday, Apr 02, 2023 at 21:10
Sunday, Apr 02, 2023 at 21:10
Nope don’t agree
Since the release of V8 xxx & EOTopo 2023 there has been a lot more of what you are suggesting, prior to that, posts had dropped away considerably. When ever there is a major update, of course there will be more traffic.
ExplorOz Traveller questions, on the the ExplorOz
forum, on the ExplorOz website, don’t see or have problem with that. I only read what interests me.
That said, I do see where your coming from, but don’t see it as an issue, things will settle down.
Non map users abandoned, seriously, bit harsh.
Do like the idea of a separate page for EO Traveller as suggested, wouldn’t have to put up with the belly achers . LOL
Regards
TrevorDavid
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Follow Up By: Member - PhilD_NT - Monday, Apr 03, 2023 at 22:44
Monday, Apr 03, 2023 at 22:44
I agree, to me it seems like a solution looking for a problem.
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Reply By: Member - Jim S1 - Tuesday, Apr 04, 2023 at 17:17
Tuesday, Apr 04, 2023 at 17:17
I think I understand about some aspects of the Traveller program being a bit tricky. Must say that I love drop down menus with headings that make sense to me . That being said, I understand that this Aussie production is brilliant for what it is, without the billions of dollars of Google and Apple for development.
There's very very little that I need that isn't available in the program and the
EOTopo maps. And the program works quite brilliantly whilst driving, and the maps and detail are quite brilliant.
Meanwhile , back to the original poster's comments ; a flurry of queries is expected after a new download, and posters have been urged to use the "Help desk".
Hasn't bothered me one bit , and I see that posts on other topics are coming back. I do like to see all the posts, and choose what topics are of interest to me. Happy to help those with questions, even though there aren't many that I can give a sensible answer to.
Overall, I'm a very satisfied customer , and the quality is a bargain at the price we can access it.
Cheers
Jim
| "Sometimes I sits and thinks, and sometimes I just sits." A fisherman.
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Reply By: nickb - Wednesday, Apr 05, 2023 at 01:17
Wednesday, Apr 05, 2023 at 01:17
A few years back there were some on this
forum who seemed quite rude and know-it-all which does nothing to help the
forum's cause. Seems to have settled down quite a bit now, can't remember the last time I have seen it which is great!
There were also a lot of people attacking others on their spelling/grammar, especially when it didn't affect how the post came across, which I reckon is ridiculous and ignorant. Not everyone can spell properly and some lack a formal education, maybe even just pressed the wrong keys. So as long as you can understand what they are saying there is no need to nit pick. Great way to discourage posting in my opinion.
Good manners is the difference between a good and bad
forum, seems to be lost on some though.
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Follow Up By: Member - David M (SA) - Wednesday, Apr 05, 2023 at 08:58
Wednesday, Apr 05, 2023 at 08:58
Think you will find nitpick is one word. :)
Dave.
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Follow Up By: AlbyNSW - Wednesday, Apr 05, 2023 at 09:15
Wednesday, Apr 05, 2023 at 09:15
David I thought it was spelt knitpick or is that only when you have needles? Lol
Agree with Nickb that there was a time where certain members were out of control with their poor behaviour
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Follow Up By: Allan B (Sunshine Coast) - Wednesday, Apr 05, 2023 at 10:12
Wednesday, Apr 05, 2023 at 10:12
Ref. Dave) "Think you will find nitpick is one word. :)"
Ref. Alby) "I thought it was spelt knitpick or is that only when you have needles?"
Ref. Dictionary.com) "It was originally "nit-picky". But I don't want to be pedantic about it.
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Follow Up By: Allan B (Sunshine Coast) - Wednesday, Apr 05, 2023 at 10:53
Wednesday, Apr 05, 2023 at 10:53
.
Nick,
With respect, I don't believe that "attacking" is the correct word for you to use, but if someone makes an error in expression about tyres, batteries etc. then it is usually corrected and debated ad infinitum, however pointing out the way in which a word should be spelled is treated like a dagger to the heart.
Why is it so terrible to try to assist someone that for instance he did not "brought" a new item but in fact "bought" it? If I inadvertently spell something incorrectly, and it is clearly not just a keying error, then I appreciate someone pointing it out to me.
From birth, language is learned by example and correction.
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Follow Up By: Member - Warren H - Wednesday, Apr 05, 2023 at 13:41
Wednesday, Apr 05, 2023 at 13:41
Et sic pergit
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Follow Up By: nickb - Wednesday, Apr 05, 2023 at 23:25
Wednesday, Apr 05, 2023 at 23:25
Allan, maybe I should have used nitpicking! It's not terrible to assist but understand that people aren't here to get spelling and grammar lessons. Time and place for everything, online forums are
places that use slang, shorthand or whatever (unless it's a spelling/grammar
forum haha!!!) and 100% spelling and grammar is not a requirement.
Anyway, it's not the end of the world, just something I reckon that detracts from a
forum.
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Follow Up By: Nomadic Navara - Thursday, Apr 06, 2023 at 17:32
Thursday, Apr 06, 2023 at 17:32
“It's not terrible to assist but understand that people aren't here to get spelling and grammar lessons.”
Yes, but if you use a spelling and grammar checker addon on your web browser you would overcome the problem and make your posts more readable.
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Follow Up By: Member - Warren H - Friday, Apr 07, 2023 at 09:22
Friday, Apr 07, 2023 at 09:22
These days for news and social media /forums I mostly use the phone, relegating computer use to Lightroom/Photoshop, trip planning and purchases or bookings where you need to be sure of times and dates and there isn't a dedicated app. I find it's much easier to muck up your writing when typing with two thumbs on a small screen and much more tedious to edit a post. While I try to keep the grammar and spelling correct, I've always considered forums as more the place for the spoken vernacular, rather than the stricter constraints of the written word. If you are trying to explain a technique, process or problem you need to be more precise in your words, but otherwise I reckon campfire lingo minus the expletives is fine.
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Follow Up By: Michael H9 - Friday, Apr 07, 2023 at 22:00
Friday, Apr 07, 2023 at 22:00
Well incorrect spelling or grammar certainly increases the post count. :-)
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Reply By: Member - Stefan F2 - Saturday, Apr 08, 2023 at 15:44
Saturday, Apr 08, 2023 at 15:44
completely agree with Tony, to be honest I found FB
forum way easier for support as it’s often much easier to post a quick video of the issue than trying to explain in words in a cumbersome
forum or help desk.
I recon EO website and
forum which is decades old and not very user friendly is obsolete there are way better and more active forums on FB for any subject .
The banning of support via the FB
forum I can only see as an attempt to not air the many issues in the open.
I pretty much also stopped using EOT beside for reference when I need a second or third map opinion as it has let me down to many times over past 12 month. I did purchase 2023 maps but when comparing hardly worth it for me as I don’t need more accurate contours lines, I actually find 2022 maps better readable.
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