Blue map screen & no 'place' search function
Submitted: Thursday, Apr 27, 2023 at 15:19
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Premfit
Hi all,
Have been using the app for about 4 weeks. Just for basic route planning & was working
well.
Driving along and went to use the app - .ap screen was blue for no reason?
Have downloaded and been using offline maps 2023 version. Had no internet at the time. Now have internet and have got the maps working, but only search option I have is address. How do I get the other search options back?
Thanks!
Reply By: ExplorOz - David & Michelle - Thursday, Apr 27, 2023 at 16:31
Thursday, Apr 27, 2023 at 16:31
Try close and Re-open the app. Make sure you swipe away and do not just send it to the background. I wonder if your device did a background update or something. Anyway, try close/re-open and make sure you have selected Offline
EOTopo 2023 in the map layers tool. If you are still having problems with the
Places etc have a look in Data Manager and see what the Syncing status is showing. if you are not sure or there is still something wrong please use the Help Desk link at the bottom of the page.
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643436
Follow Up By: Premfit - Thursday, Apr 27, 2023 at 19:08
Thursday, Apr 27, 2023 at 19:08
Thankyou for the prompt response ??
Not sure what the problem was, phone was updated, but internet has been sporadic. Ended up re syncing maps,
places etc as it was showing as not downloaded. Have always used offline maps as we rarely have internet where we are travelling. All working now though.
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