Ipad Mini - Traveller App Location Won't Stay On Always

Rapid

Interesting, on your Mini go to settings, Privacy & Security, Location Services & check that ExplorOz Traveller is set to always in there.

Regards

TrevorDavid

As per my original post I've done that and it later changes back to "when using app". I'm wondering how I can stop it changing back.

What about deleting the App and reinstalling it ? Sometimes fixes glitches. Bit painful of course !

Cheers
Jim

This question might be better if posted to the Help Desk.

Macca.

If you look at about the last page of the manual there are changes to the advanced app settings that prevent it from turning off the gps when you are stationary. It states that this is for issues with the iPad and external gps, but perhaps a solution to this problem as well?

Thanks Warren. My Ipad is Cellular so inbuilt GPS but I'll check those settings as that sounds like a similar issue.

Hi Rapid,
We haven't received a Help Desk email from you but have noticed this post. We just want to clarify that the location services is fully controlled by the device/apple settings not the Traveller app.

Here is the link to Apple's full instructions about how to use/and adjust settings for Location. How to use Apple location settings

We have never had any reports from anyone having the issue you are describing so have no experience with what could be causing your device to unstick the location setting but read through this page of tips and see if something there triggers with you. My best guess is that you have possibly responded to a prompt from Apple that says "this app is using your location" etc. and it prompts you to turn off the permission for the app to use location. This is a built in prompt in the operating system and out of our control so just beware of accepting such prompts....

Hope this helps,
Michelle

Rapid
Just incase you have no luck with this and find that you constantly have to work your way through settings to get to location on/off you can create a quick shortcut to enable you to turn location on/off with a single click, which is what i have done.
It is a bit tricky initially so watch this video to see the steps involved to create it, just make sure you watch till the end where he mentions github.
https://youtube.com/watch?v=WIZUhfp22QM&feature=share

Check that you have updated the OS on the mini ? as there has been a couple of small "security" updates in the last 14 days.. it is @ V16.4.1 presently.
If what you are saying the Location setting in settings in the OS is not staying on "Always"..do a backup of the device and then the OS may need a "hard reboot", if this problem continues then you will have to do "factory reset".
Hope that helps.