Ipad Mini - Traveller App Location Won't Stay On Always
Submitted: Wednesday, May 10, 2023 at 12:06
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rapid80
Hi. Does anyone know of a way to get the Location setting to stay on "Always" for the Traveller App on an Ipad mini?
I set it to Always and then find next time I open Traveller its back to "When Using App".
I can't get the App to display a proper snail trail when Location is set to "When Using App"
It just shows a straight line from where I started and is no use for backtracking
Reply By: ExplorOz - David & Michelle - Friday, May 12, 2023 at 16:50
Friday, May 12, 2023 at 16:50
Hi Rapid,
We haven't received a Help Desk email from you but have noticed this post. We just want to clarify that the location
services is fully controlled by the device/apple settings not the Traveller app.
Here is the link to Apple's full instructions about how to use/and adjust settings for Location.
How to use Apple location settings
We have never had any reports from anyone having the issue you are describing so have no experience with what could be causing your device to unstick the location setting but read through this page of tips and see if something there triggers with you. My best guess is that you have possibly responded to a prompt from Apple that says "this app is using your location" etc. and it prompts you to turn off the permission for the app to use location. This is a built in prompt in the operating system and out of our control so just beware of accepting such prompts....
Hope this helps,
Michelle
AnswerID:
643555
Follow Up By: rapid80 - Friday, May 12, 2023 at 17:01
Friday, May 12, 2023 at 17:01
Hi Michelle
Thanks for the info. I definitely don't turn off the location service and don't recall seeing any message asking me to choose. Its just every time I open Traveller it has the prompt saying it needs location
services to be set to "always" so I go back into the Ipad control menu and change it.
Relax, I realise its an Apple thing not the App.
Just hoping to make it stay on as the snail trail function doesn't work when the Location turns off.
FollowupID:
923233