Blue screen
Submitted: Saturday, Aug 26, 2023 at 17:18
ThreadID:
146154
Views:
1826
Replies:
5
FollowUps:
4
This Thread has been Archived
Member - Timwhit
Can anyone tell me why my screen suddenly turns blue, slowly reloads, only to do it again. It also returns to a different scale?
Reply By: Member - Dick L - Saturday, Aug 26, 2023 at 17:37
Saturday, Aug 26, 2023 at 17:37
More information Please
Which App Traveller or Tracker
Which Operating system Apple, Android or Windows
AnswerID:
644337
Reply By: Bob Y. - Qld - Saturday, Aug 26, 2023 at 18:12
Saturday, Aug 26, 2023 at 18:12
Sounds like you need to upgrade to version 8.1.3?
That blue screen symptom sounds like what I had before I upgraded my devices.
Bob
AnswerID:
644338
Follow Up By: Member - Dick L - Sunday, Aug 27, 2023 at 10:02
Sunday, Aug 27, 2023 at 10:02
Bob Y
The latest version is 8.1.4
Maybe you need to update as
well.
FollowupID:
924400
Follow Up By: Nomadic Navara - Sunday, Aug 27, 2023 at 12:32
Sunday, Aug 27, 2023 at 12:32
"The latest version is 8.1.4"
The latest version of what? Timwhit has not returned to tell us what program he is using and what equipment he is using it on.
FollowupID:
924401
Follow Up By: Bob Y. - Qld - Sunday, Aug 27, 2023 at 19:31
Sunday, Aug 27, 2023 at 19:31
Dick,
I checked the App Store before I posted the above, and the version for Traveller was as I stated.
But thank you for your sage advice, I will be sure to update as soon as possible.
Bob
FollowupID:
924405
Follow Up By: Nomadic Navara - Sunday, Aug 27, 2023 at 20:14
Sunday, Aug 27, 2023 at 20:14
Timwhit has not mentioned anything about Traveller. Until he comes back we have no confirmation about what he is using. The "blue screen" that most of us know is a Micro$oft problem with Windows.
FollowupID:
924407
Reply By: Member - Timwhit - Sunday, Aug 27, 2023 at 21:30
Sunday, Aug 27, 2023 at 21:30
Tim isn’t sure which version he has. Not sure where to find it. The App Store tells me I have the latest version, and I’m using it on an iPad mini, which it says it’s quite happy with. (
Well, will work on this device.)
AnswerID:
644343
Reply By: ModSquad - Monday, Aug 28, 2023 at 12:23
Monday, Aug 28, 2023 at 12:23
Please use the About page of this website to contact app support for your issue. You'll get an immediate response direct from Michelle.
AnswerID:
644348
Reply By: Member - peter g28 - Monday, Aug 28, 2023 at 21:28
Monday, Aug 28, 2023 at 21:28
It is best to get in contact with the help desk, as I had the exact same problem, they directed me to get into the advanced settings of Traveller app, where I had to change a few things, when this was done, all is fine.
AnswerID:
644350