Follow up to original post#14653 14 July

Submitted: Friday, Jul 23, 2004 at 10:20
ThreadID: 14937 Views:2209 Replies:2 FollowUps:3
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The saga continues I had a phone call yesterday (Thursday) from the Nissan dealer to say that following contacting Nissan Aust., as they could not find the problem, to say that the info that they had received was that the fault lay with the injector pump. I had 2days prior spoken to the service manager suggesting that the injector pump may be the culprit and the impression I got was that I don't know what I'm talking about, we are the experts. Their quote to work on the injector pump was somewhere between $2-2.5k and no guarantee that the problem was fixed. They wouldn't give me a firm price as they wouldn't know the repair cost until they got the pump back from the injector specialists. I now have the vehicle at the injector specialists and the job is going to be less than $1k.
The costs so far have been $400 for labour over 7working days and then they quoted me $1400 to remove the pump plus repair costs. No wonder people are wary of dealers in-house mechanical workshops.
Mike
May the fleas of a thousand afghan camels infect the crutch of your enemy and may their arms be too short to scratch.

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Reply By: Michael - Friday, Jul 23, 2004 at 10:33

Friday, Jul 23, 2004 at 10:33
Nissan has a lot to answer for. I havent said it before but i dont think the 3 litre engine is not worth a squirt... I think they should change the brand of pump and give all owners a new one,or make their own pump in themselves. My wifes 1999 4.2 td has 296,000ks on it and never had a spanner on it except for routine services and still going like a train. I would confidently take it to the harshest places in Oz, knowing it would get home.. i wouldnt have the same confidence in the 3 litre, i dont think.
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Follow Up By: Member - Michael- Friday, Jul 23, 2004 at 11:04

Friday, Jul 23, 2004 at 11:04
Mike
My 3L TD has clocked up 158,000km, this is the only major problem I've had aprt from blocked fuel filter and replacing the fan belt tensioner. My main bitch with Nissan, and this probably applies to most dealers, is their exorbantly high service costs and the condescending mannerbuy some of their staff when you query anything.
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Follow Up By: Michael - Friday, Jul 23, 2004 at 11:28

Friday, Jul 23, 2004 at 11:28
Michael, My 4,2 goes to Liverpool Nissan ,used to be Purnells till last year (NSW) Have been going there for 5 years for 2 vehicles. They have a huge sign over the service bays. "We do it once and do it right first time" , and they do. First class service and manners, they listen. So i got my second patrol from them also. They are happy and me also.. I agree about the price of parts. $65 dollars for a heater hose, the same convoluted looking monster that fits a common vehicle is about $12 from supercheap auto. So yes they certainly stick it into you for parts.
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Reply By: Baz (NSW) - Friday, Jul 23, 2004 at 15:48

Friday, Jul 23, 2004 at 15:48
Crikey how confusing is this post, when i first looked at it i thought you were answering yourself.
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Follow Up By: Member - Michael- Friday, Jul 23, 2004 at 20:16

Friday, Jul 23, 2004 at 20:16
Baz
I had to look twice when I was replying to Michael's post.

Cheers
Mike
May the fleas of a thousand afghan camels infect the crutch of your enemy and may their arms be too short to scratch.

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