Map appearance

Submitted: Thursday, May 01, 2025 at 08:05
ThreadID: 150317 Views:1752 Replies:4 FollowUps:2
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When I go to map screen it is blue and blank. Online or offline. However the satellite screen works ok.
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Reply By: Member - nick boab - Thursday, May 01, 2025 at 09:19

Thursday, May 01, 2025 at 09:19
Ian : is this the first time using it ?

Have you completed all the downloads successfully and enabled all the recommended permissions & settings
Cheers Nick

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Follow Up By: Member - Ian Dowling - Friday, May 02, 2025 at 17:13

Friday, May 02, 2025 at 17:13
ExplorOz traveller. Not first time, I have used it successfully for the last 2 years. On iPhone it’s ok, on iPad it’s blank. Settings and updates all up to date Eotopo25 installed.
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Follow Up By: Member - nick boab - Friday, May 02, 2025 at 17:44

Friday, May 02, 2025 at 17:44
Hi Ian : probably best contacting the help desk , save yourself a lot of time and headaches they are very responsive from my experience .
Cheers Nick

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Reply By: Member - pedro1 - Friday, May 02, 2025 at 10:31

Friday, May 02, 2025 at 10:31
This is a general forum,not enough info on your issue. What product, what version, what device, what software version
AnswerID: 647867

Reply By: ExplorOz - David & Michelle - Sunday, May 04, 2025 at 07:47

Sunday, May 04, 2025 at 07:47
Ian,
First thing to try is to close the app (not just send to background) via a swipe away from your devices app switcher. When you open again you should see the blue screen with logo in centre as it loads.
David
David (DM) & Michelle (MM)
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Currently Mapping in the Field Across Australia Fulltime in 2023 - 2025

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Reply By: Member - Ian Dowling - Sunday, May 04, 2025 at 07:51

Sunday, May 04, 2025 at 07:51
Perfect. Back to normal. Thankyou David, Ian.
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