Traveller CP constantly resets.

Whats Traeveller CP ???

I am assuming he means "Traveller Control Panel".. the web based version of the app.. I see it reset occasionally - I dont use it a lot.

I am curious as to the "use case" that sees the Web App featuring so prominently in the usage model for this user?

Hi Tip Toe,

You state “EO Support has not assisted” in resolving your issue? Have you logged a request with the EO Help Desk? I have never known a request to not receive an answer and a resolution to a request for assistance. Of course, if the issue is of a “hardware” nature, or with the version of your operating system, then that is back to you to resolve.

Macca.

Michelle here again, yes through your Help Desk request ticket I suggested this sounded like an issue with missing cookies. Here is a simple google result for how to fix:

To troubleshoot, try the following:
Clear Browser Cache and Cookies: Clear your browser's cache and cookies.
Disable Ad Blockers: Temporarily disable ad blockers to see if they are causing the issue.
Check Browser Settings: Ensure that "Remember me" or "Trust this device" is enabled in your browser settings.
Try Another Browser: Test whether the issue persists in a different browser.
Update Windows: Make sure your Windows installation is up to date.
Check for Third-Party Interference: Temporarily disable or uninstall third-party security software.
Verify Sign-in Options: Check your Windows settings for sign-in options and ensure they are configured correctly.
Use a Different Microsoft Account: Test whether the issue persists with a different Microsoft account.