question for Russel from Synforce about poor customer service

G'day Utemad,
Just curious, how'd'ya get on with your gear oil change??
Did it improve the cold-shift baulk problem that you mentioned you were having?
Regards, Ed. C.

Ed. C.,

You seem to think that I am not lazy ?!?!?!?!?

I haven't quite gotten around to that yet.

I have bought a nice shiny 24mm combination spanner to get those tight as a Nun's filler plugs off though.

I wish I had done it before the weekend though. It was sub zero where I was on the weekend and those low range shifts when cold were a real bugger!

Will keep you informed. Hopefully this afternoon but maybe Thursday.

Utemad

Hello all, we have had ongoing problems with the email of the web as i have stated before, for this we apologise (again). All i can suggest is do not use it from the site but type it in new mail instead.
Again, apologies, but please try from your "create new mail".
regards, russell

I also had trouble with the email, ended up got some replies, had a dyno day coming up, and wanted to test some oils, they were going to organise some, and get back to me with delivery, that was 3 months ago, havent heard from them.

Still using Mobil 1.

Ed C.,

I changed my gear oil on Wednesday afternoon!

I have seen a big improvement in cold shifting. However on that very first downshift to 1st on a cold morning (this morning) there was still a little amount of hesitance to go down to 1st. However it is a commercial gearbox. There are shift improvements in all gears hot and cold so I am a happy guy.

Don't really know about quiter or cooler.

I got an email from Synforce today. Bit late for that though.

Thanks for the tip off.

Utemad

G'day Utemad,
Glad to know that it made a difference ...
You will probably find on that first (cold) downshift to 1st, that "double de-clutching" would make a significant difference (I've not found it necessary with the GU), but if it's not a huge problem, then no doubt you can live with it...
Catch ya later.. Ed. C.

and what's your opinion of the oil itself Roachie?

G'day Pathy,
I had no problems with oil whatsoever.....
However, it is quite a bit dearer than what I consider to be an equivalent oil (say, Penzoil etc) purely because of the freight cost.
Unfortunately it did not appear to give my truck any additional "herbs" or improve the fuel economy.
As such, I am no longer using it. If I could get it from a local shop for the same (or at least "close to") price as other quality oils, i would buy it; no questions asked.
I still have their gear oil in my g/box....it was a free sample they sent me to trial. I have previously put up a full report on both of the oils I have tried....you may be able to find it in the archives.
Cya mate

Hi Roachie,

What do you use in the old donk? Nissan gave me the option do use my own preferred oil and I thought I'd get a heads up???

Cheers

Chris.

apparently it's available at 4WD Megastores for $45/10litres which s'not too bad as long as it's a decent product...

Chris,
I just use Penzoil or Valvoline....I have done all my own services since I bought the truck new in 2000, except for the free one and also the one I got the local dealer to do when i moved here (that's when I got REAL lucky and they offerred to do 5th gear for me under warranty before it actually broke).

Pathy,
If I could get it for $45-/10litres I would. Trouble is I live out here in the boonies and I bought 20 litres off them; cost me $159- including freight.

159$.....ouch! Delo 400 is $85 and its a semi sinthetic.

Leroy

Dello 400 is not semi synthetic

sorry i should explain, Dello 400 whilst it is a fine product, is made from group 2 base oils. group 2 base oils are not synthetic as synthetics start at group 3 and up. Beware also of oils splashing the word synthetic over the lable, stand back and take a good look at what they are "not saying"

I do stand corrected there ausie.

Leroy

PM !, relabelled other brand, twice the price, fact.

what is wrong with buying australian made and owned

Hi Bob,

I think you may find that there was some problem between this company and EO in the past and the company requested that their name NOT appear on this site.

Don't know the exact details but I'm sure that Michelle or David will remedy the situation soon probably by removing this reply!

Cheers
Steven

Hi Bob and Muddy 'doe - the problem is indeed the poor bleep a meter doesn't seem to like that word as it was used in the past for swearing in posts so it has been flagged as a word to be bleeped out it seems. The bleep a meter works automatically when you hit submit, and is not a manual moderation. So, sometimes it isn't that clever!

I was very impressed with the left-field logic by you Bob to get the message across however. Sorry about the mess up.