Off topic computer question

Submitted: Tuesday, Aug 17, 2004 at 09:18
ThreadID: 15622 Views:2350 Replies:11 FollowUps:22
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I have been having endless hassles with my Laptop.

In desperation I uninstalled all of Nortons 2004 Antivirus and Utilities and this freed my system up to no end. But I needed another Antivirus protection and installed VET (an Aussie anti virus).

Now, when I access my emails I cannot get any html script to work. In other words I cannot access ExploreOz through the Response Online or any html links for that matter.

I have emailed VET and am waiting for a reply. My local computer man and his sidekick are also at a loss and have been wasting my time and money, immensely.

I am running Outlook Express and Windows 98se
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Reply By: Truckster (Vic) - Tuesday, Aug 17, 2004 at 09:25

Tuesday, Aug 17, 2004 at 09:25
Try this one, its free, and has a good reputation.
http://www.grisoft.com/us/us_index.php

Or I can send you McAfee if you like.

What was the issue with Nortons, and what version of Nortons?

One reason could be the level of security you have set in VET.. It could be seeing the HTML script as a Virus if you have the level set to HIGH.

You didnt have the problem with Nortons and not running the HTML?

Also go to http://v4.windowsupdate.microsoft.com/en/default.asp and run all the patches.

I would scrap VET, we had it at work at a place in town, didnt think much of it..
AnswerID: 72896

Follow Up By: Utemad - Tuesday, Aug 17, 2004 at 09:37

Tuesday, Aug 17, 2004 at 09:37
I use the free AVG Grisoft programme mention by Truckster also. I also put it on a friends laptop who already had Norton 2003. He was having trouble with his computer but after puting AVG on it picked up 2 viruses that Norton did not and it has run fine ever since.

Utemad
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Follow Up By: Willem - Tuesday, Aug 17, 2004 at 09:47

Tuesday, Aug 17, 2004 at 09:47
Thanks Truckster

I have received an email from VET who advised to change my HTML settings to Plain Text in the Send function. Have done this but it is still not working.

Norton 2004(I don't know which version) kept on trying to do updates to its program and especially when I was offline out bush. Then the Dial up dialog box would appear and I could not get rid of it. This in turn interfered with Microsoft Word so that I could not get in to my files. Once I was back home and connected to the internet the problem went away as I was able to have the Norton updates downloaded.

I am up to date with all my Windows downloads.

I haven't paid my computer man for VET yet. How good is McAfee as I have heard it not so hot...but then again I know very little about these things.
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Follow Up By: Truckster (Vic) - Tuesday, Aug 17, 2004 at 10:01

Tuesday, Aug 17, 2004 at 10:01
The thing with Nortons, was AUTOUPDATE. You can turn that off easily enough, its a TICK box to stop it updating. So if that is all the problem was, I can talk you through that tonight on ICQ.

Antivirus programs all have + and -. I've heard bad about all of them! We use McAfee at work here, that doesnt mean its THE BEST, also doesnt mean its the worst...

I use Nortons Corp edition at home, and dont have any probs.
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FollowupID: 333023

Follow Up By: Willem - Tuesday, Aug 17, 2004 at 10:03

Tuesday, Aug 17, 2004 at 10:03
Anti virus update

I have checked out AVG but when I register they will provide me with a link and this is the part that is not working. If I type the url in the address box will the link still work? It should. And must I uninstall VET first?
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Follow Up By: Bonz (Vic) - Tuesday, Aug 17, 2004 at 18:19

Tuesday, Aug 17, 2004 at 18:19
Yer I use Nortons Corp edition and it works a treat. Nortons 2004 is very slow and intrusive in ots endeavours to save your PC from viruses, I have it on my new PC but am going to kill it and stay with Corp Edition.

Willem,

It may be the firewall section thats blocking the HTML stuff coming in, I use zonealarm (free download and install for personal use) and dont know if VET has one with their AV software. Good luck.
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Reply By: Member - Sam (NSW) - Tuesday, Aug 17, 2004 at 10:32

Tuesday, Aug 17, 2004 at 10:32
Willem,

I have had experiences of Norton AV 2004 not playing nicely on win98 machines. But in the options you can set AutoUpdate to only notify you when updates are available (rather than download and install automatically) or as Truckster said you can turn it off completely. You can also disable the Office plugin that scans your documents etc. Its also worthwhile turning off the Drive Protection thing aswell as it will impact on performance (kind of an undelete - its one of the the last settings in the options list i think)

AVG has a good rep and its free.

I have Sophos running on our workstations and servers here at work and I am impressed with it but it costs.

I run Norton AV 2004 at home.

cheers,
Sam.

AnswerID: 72913

Follow Up By: Willem - Tuesday, Aug 17, 2004 at 10:41

Tuesday, Aug 17, 2004 at 10:41
THanks for your feedback, Sam. I will give AG a go after I have exhausted more options as suggested by yourself and Truckster.
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Reply By: Nudenut - Tuesday, Aug 17, 2004 at 12:18

Tuesday, Aug 17, 2004 at 12:18
Willem
I have used VET for some 8 yrs now and have latest version running and do updates daily...No Problems have occured
AnswerID: 72929

Follow Up By: Nudenut - Tuesday, Aug 17, 2004 at 12:30

Tuesday, Aug 17, 2004 at 12:30
maybe you have to alter a tick box in internet explorer 'tools' 'internet options' ? i use xp and can remember whats what with 98
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Follow Up By: Willem - Tuesday, Aug 17, 2004 at 18:06

Tuesday, Aug 17, 2004 at 18:06
Thanks Richard...I went to have a look in Security but couldn't decide what I had to do.Might do the wrong thing and stuff everything up like last time......LOL
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Reply By: Member - Michael- Tuesday, Aug 17, 2004 at 12:58

Tuesday, Aug 17, 2004 at 12:58
Hi Willem

Did you uninstall the Norton Programm prior to Installing Vet Antivirus? If so you have probably uninstalled some of your Windows files also. I found this out when was running Wind 98 and I had a Norton programme on my hard drive which was giving me hassles so I uninstalled the Norton programme and the found that my Windows would not run as it did prior to installing the Norton programme. I finished up reinstalling Windows and everything ran fine from then on. I am also at present running the Vet Antivirus V 10.6 and have had no problems, and have done so on both Win98 and WinXP
Cheers
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Follow Up By: Willem - Tuesday, Aug 17, 2004 at 18:09

Tuesday, Aug 17, 2004 at 18:09
Yes Michael I did uninstall even Norton Utilities which did state that it may affect some files. I have reinstalled Windows but to no avail. A fellow forum member has emailed me privately and he will try to help out later this evening as he runs VET.
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Reply By: Member - Jeff M (WA) - Tuesday, Aug 17, 2004 at 13:05

Tuesday, Aug 17, 2004 at 13:05
Willem I've been in the computer industry for 12 years and the best thing you could have done was bleep off nortons all together, your on the right track, Vet is not as bad, but most anti virus programs chew up resources terribly. I don't run any on my laptop at all, occasionally I will install one, update it, scan it and remove it. Our server here at work does 99% of the antivirus I need.
Most antivirus programs won't stop the majority of problems which is adware and spyware, they simply let those programs get onto your PC anyway, so alot of the time they are a complete waste of time.
As for all of the other nortons CRAP, it kills your PC, get rid of it, if you have the origional CD's, ensure you burn them. And by this I don't been copy them, I mean some kind of flamable liquid and a cigarette lighter! LOL.
Truckster is on the right track, you can actually go to Mcafee's website and scan your computer online for FREE. Just do that once a week and you'll be laughing! At least then it's always up to date as well.
AnswerID: 72935

Follow Up By: Willem - Tuesday, Aug 17, 2004 at 18:15

Tuesday, Aug 17, 2004 at 18:15
Thanks for that bit of lateral thinking, Jeff. I am becoming aware that this antivirus stuff is too complicated and stuffs up ones system. I delete anything that I do not recognise as safe. I get lots of spam which somehow has attached on to EO posts or through my website and it usually comes with an attachment. They get deleted in to cyberspace immediately.

I have had a reply from VET help line today but it is so complicated that it is not worth the effort
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Reply By: Muddy 'doe (SA) - Tuesday, Aug 17, 2004 at 13:19

Tuesday, Aug 17, 2004 at 13:19
Willem,

I had Nortons Systemworks on my win98 pc and it slowed it down something terrible. Like Jeff, I did not like all the crap that Nortons put on and got rid of it.

I now have Trend Micro as my virus pritection and am happy with it. $99 at Officeworks and it just takes care of itself. Has caught a few viruses and stuff and seems to handle them nicely.

Cheers

Steven
AnswerID: 72937

Follow Up By: Willem - Tuesday, Aug 17, 2004 at 18:17

Tuesday, Aug 17, 2004 at 18:17
Thanks Steven....I used to run Trend Micro PC Cillin and that gave be grief as well......maybe I am allergic to computers..hahahaha
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Follow Up By: Muddy 'doe (SA) - Tuesday, Aug 17, 2004 at 19:17

Tuesday, Aug 17, 2004 at 19:17
Maybe it is the other way round Willem and the computers are allergic to YOU! lol

Steven
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Reply By: Member - John (Vic) - Tuesday, Aug 17, 2004 at 14:11

Tuesday, Aug 17, 2004 at 14:11
Willem it is not an Off topic question.
It's actually a bloody good question, we all have computer difficulties from time to time and it's nice to know that help and opinion is at hand.

Besides that how can you access this site if the box don't work, or for that matter run Oziexplorer etc on the 4by.

I run Norton on my laptop with XP and have had no hassles at this point.
I run Trend Micro - PC Cillin with 98 on my office machine with no hassle.

Don't know stuff all about the rest so interesting to read the replies from all.
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Follow Up By: Michelle from ExplorOz - Tuesday, Aug 17, 2004 at 16:23

Tuesday, Aug 17, 2004 at 16:23
Thanks John, that's what I was going to say... Willem, don't be concerned about the topic as this certainly isn't viewed as an offtopic qn, as I've said before there are lots of interesting topics that relate to our pursuit of travelling, camping and the various ways we conduct our research so if you're having trouble with your computer, then that's a valid issue to ask here on ExplorOz.com
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Follow Up By: Willem - Tuesday, Aug 17, 2004 at 18:21

Tuesday, Aug 17, 2004 at 18:21
Thanks for your comments John and Michelle

I have now had PC Cillin and Norton and have had no end of trouble. As I have stated above maybe I have an antistatic electric mechanism in my body which throws the computer in to disarray...hahahaha.........we will see what transpires.
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Reply By: Magnus - Tuesday, Aug 17, 2004 at 18:20

Tuesday, Aug 17, 2004 at 18:20
Willem,

Have been using Norton since it came on the market. Have tried athers, including a number of freebies, and always end up back with Norton.

As Truckster points out, the problem with your Norton was in the settings.

Don't be at all surprised if you find yourself back with Nortons within a year. It is resource hungry, but you get around that by installing extra resources. Ram is so cheap now it the only way to go. Max RAM and max Nortons, updated daily, and max Adaware is the way to go.

In any case, hope you get it all sorted.

Cheers

Magnus

AnswerID: 72984

Follow Up By: Willem - Tuesday, Aug 17, 2004 at 21:16

Tuesday, Aug 17, 2004 at 21:16
What you are suggesting Magnus is similar to a lot of 4wheelers. Just add more stuff. Car is not runing so good so fit a turbo...hmmmmm could be better.... fit a D-tronic engine management system....hmmmm what next?

The problem I have now was not prevalent when I had Norton installed. The latter caused a different problem which I have rectfied by uninstalling Norton.

No doubt I will sort it sooner or later :-) Thanks for your feedback
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Follow Up By: Magnus - Wednesday, Aug 18, 2004 at 10:46

Wednesday, Aug 18, 2004 at 10:46
Sorry Willlem, wasn't suggesting that at all. I happen to believe that Norton is the best you can get, feature for feature, in the overall PC protection arena. It is consistently rated as if not the best then right up there with the best in the market by PC Magazines. Not cheap and a fair bugger to use at times.

And, yes, it is resource hungry and needs lots of grunt. Hence my comments about max memory etc.

It is a bit like a 25 foot caravan. Lovely, but not to be towed with a four cylinder car.

However, in the end, you need to stick with what works for you and your hardware/software set up. If Norton is giving a pain, then do what you have done, and try something else.

One of the later recommendations to get and use Lavasoft's Adaware is a good one. I have been using that little gem for years. I also purchased the ad on Adwatch which stops any unwanted writes to your registry and is worth the price. Less than $30 if memory serves me.

A good spam filter should stop the nasties that you mention, I use one that will not accept emails from anyone who is not in my address book. Shunts them off to an archive which I have a look at every couple of days. Gets rid of a lot of rubbish and keeps my in box clean. The anti virus bit of Norton (or any other prg you may want to use) takes care of any email attached nasties.

Try to get hold of the monthly magazine Australian PC User from your local newsagent, September 2004 Issue. Has a full comparison of PC Protection Software and especially anti virus software (page 47). The cover headline is Safe & Sound.

If you can't get it , I am happy to scan and email or copy and post for you if you like. Just let me know.

And hang in there. You will get it sorted eventually.

Cheers

Magnus
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FollowupID: 333262

Follow Up By: Willem - Wednesday, Aug 18, 2004 at 20:13

Wednesday, Aug 18, 2004 at 20:13
Thanks Magnus

I have Lavasoft Adaware. Another forum member is ringing me tonight to try and sort my problem out while I am online. Maybe we will have some success. Will let you know what transpires.
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FollowupID: 333348

Reply By: Member - KG (QLD) - Tuesday, Aug 17, 2004 at 20:45

Tuesday, Aug 17, 2004 at 20:45
no-ones got to the root cause of the problem.... why on earth are you still running windows 98?!?!?!?
i dont think ms even supports win98 anymore??? i.e. when was the last patch released?

AnswerID: 73006

Follow Up By: Willem - Tuesday, Aug 17, 2004 at 20:57

Tuesday, Aug 17, 2004 at 20:57
I run Windows 98se because I do not need XP or others. MS still supports it and I update regularly. Last time was last night.

Do you have a solution or a better suggestion?
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FollowupID: 333173

Follow Up By: Member - KG (QLD) - Wednesday, Aug 18, 2004 at 07:26

Wednesday, Aug 18, 2004 at 07:26
Mate I'm not taking the p|ss....
but 2k, xp were made to make your life easier. most software these days simply doesnt cater to win98 (it may say so on the box but how much work do they really do for maybe 2% of their userbase?)

you might find a lot of the "weirdness" that seems to be happening would go away if you went to xp?

software aint like Rosie... it doesnt get better with age :)

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FollowupID: 333216

Follow Up By: Willem - Wednesday, Aug 18, 2004 at 07:47

Wednesday, Aug 18, 2004 at 07:47
OK I take your point. I have asked my computer man about XP but it would seem that he does not know the anwers either.

What is interesting is the diverse array of opinions in this thread which brings me to the conclusion that we are all falling around in this morass of IT

Rosie...if it wasn't for the loose doors and the dust ingestion we might still have been partners. No doubt she will go on for a while

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Reply By: Big Kidz (Andrew & Jen) - Tuesday, Aug 17, 2004 at 20:56

Tuesday, Aug 17, 2004 at 20:56
Maybe you need to update Internet explorer - what version are you using? At the top of the screen click Help and then thelast option is about internet explorer.
AnswerID: 73007

Follow Up By: Big Kidz (Andrew & Jen) - Tuesday, Aug 17, 2004 at 21:01

Tuesday, Aug 17, 2004 at 21:01
Maybe try this young fella

Internet Explorer Users
1. Click on Tools > Internet Options > Security; 2. Click on Custom Level toward the bottom; 3. Go to Scripting toward the bottom and select "Enable" for Active Scripting; 4. Click on "OK" to close the Security settings dialog and then on "OK" again to close the Internet Options dialog.
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FollowupID: 333174

Follow Up By: Willem - Tuesday, Aug 17, 2004 at 21:10

Tuesday, Aug 17, 2004 at 21:10
Thanks for trying Andrew but my settings are enabled...i checked

I also have the latest IE

I am busy downloading the full version of VET as the Support Team have suggested. Will see if it works magic..otherwise I might try Harry Potter.
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FollowupID: 333175

Reply By: Member - Brian (Gold Coast) - Tuesday, Aug 17, 2004 at 22:00

Tuesday, Aug 17, 2004 at 22:00
Willem
Stick with VET, it's actually a good program, and try a free download of Ad-Aware for the spy ware stuff. Sounds like there must be a "tick-box" somewhere thats causing your conflicts, it'll be a matter of "keep-trying-till-you-find-it"
Good luck
AnswerID: 73022

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