Unscrupulous mechanics "fixing" new waranty 4WDs in large dealership workshop?

Submitted: Tuesday, Jul 30, 2002 at 00:00
ThreadID: 1614 Views:2407 Replies:23 FollowUps:6
This Thread has been Archived
My two brand new 4WD(Toyota/Nissan) needed a waranty job to be done. I went to the dealerships.
In both separate instances my car keys were taken from me and I was told to come back 6 hours later.
When I came back one of my 4WD had 280 km extra on the odometer and the other had the side panel of the engine wrecked.
I challenged the workshop supervisor who tried to put the blame on me. I was even told I like "arguing to much".
In believe that in the last 20 years the standard of repair has been used against the customer.
Specially the new "health and Safety" laws has been used against the customer. My cars are taken from me and "any" type of mecanic can work
on my car and do all sorts of things to my car and search all my personal items left in my car and press all the switches.
In most big workshop dealership the customer servcie standard and behavior has gone down.
As a customer I often feel treated like trash. In my days the customer was the "king". Certainly NOT now. Peter
Back Expand Un-Read 0 Moderator

Sponsored Links