landcruiser front diff
Submitted: Friday, Oct 15, 2004 at 08:14
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Nath
Hi Stevie.
I spoke to the Service Manager at Canon Toyota again..
He said he cannot to a 'Prior' until they've pulled it apart.. Even though I have a couple of teeth from the crownwheel/pinion in my hand..
So I asked if we can put in a prior for ONLY the crown and pinion. He said he can't do that.. he 'needs' approval from Toyota 1st.
So I called the Manager at Toyota Customer Assistance (I managed to get her #). She sounded annoyed and said that's not in her ball
park - to go back to the dealer and he needs to contact the Warranty Department.
So I called him (strangely he was too busy to take my details) and am calling him again in the morning..
I am hoping that they will at least put a 'Prior' for the crown and pinion (they come as a set), and at worst i pay for other damage.. (eg. bearings).. hmmm...
Im getting really annoyed at them...
Thanks for your insisghts mate!
Regards
Nathan
ps. My email is nathanlepage@lycos.com. If you know a dealer that would be more helpful that would be great!
Reply By: Member Eric - Friday, Oct 15, 2004 at 18:13
Friday, Oct 15, 2004 at 18:13
I found the Service manager at Nanawading Toyota to be very helpfull . Also a keen 4wdriver ,
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Reply By: Crackles - Friday, Oct 15, 2004 at 19:18
Friday, Oct 15, 2004 at 19:18
Toyota use the term "Toyota Customer Assistance" very loosly as I found you get more run around than assistance ;-) Craig...............
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