warranty - does the maker have to service?

does not have to be RAA listed or accredited

only has to be a qualified maechanic!
definition of qualified mechanic could or may include a person wiyh many years of experience but has not completed an apprenticeship

Im pretty sure CHOICE magazine did a thing on this a few years ago due to outrageous pricing by dealers. There conclusion was anyone QUALIFIED can do it. Regarding what nudenute said hes rite as there is an avenue for anyone who can prove the correct training and experience to become a tradesman in most trades without an apprenticeship however I would think he would have to do that first then he can do the servicing? It would be risky and timeconsuming to have to prove all that before your dealer paid a warranty claim cos the bung fell out of the sump or something stupid like that

if the onwer is satisfied of ones presumed abilty to be able to do the work the the owner can alow ant one to do it

The 'mechanic' would only have to prove his ability if a situation arose such as warranty being rejected due to poor workmanshio

As I mentioned before, my discussion with the Nissan People in Melbourne head office gave me the following advice;
the mechanic has to be certified, not qualified, and they have to have an ABN, and also RAA listed.
If not the warranty may be void.

Have the other replies had conversation with Nissan direct as I have?

Anyway, it pays to be careful and not give them any avenue to dodge a warranty issue.

Geoff.

nissan are bullsh..ing geoff.... trying to pull the wool over your eyes
in a court of law, a manufacturers fault does not mean that the vehicle must have been serviced by the manufacturers agent to get warranty service....lets not confuse a non service agaents negligence (which may have caused the problem) with manufacturers defects

Nudenut, of course your rite, if you want you can let the local paper boy service it if your happy with that, but the thread is to do with warranty isnt it? Yes they are b...s....... you geoff, and remember that like real estate agents they are not obliged to tell you the truth about what you are entitled to. Do a search on CHOICE magazines website or better still ask your consumer affairs or Motor Trade Assn. I bet theyve been asked a million times and likely have a flyer laying it out. Having said that, I imagine there is nothing wrong with them offering incentives like free extended warrantee etc to encourage you to use them (costing you more than elsewhere of course)

Some dealerships offer an extended warranty (160K) with vehicles and when they do that they do have the right to say all work must be done in their workshop however I think you will find if you are willing to bar the extra 60K, the vehicle will still be covered for 3 years 100K as long as it is repaired/serviced by a licenced mechanic.

To be fair, it sounds like the dealer did that to you.

The owner's manual itself says you can have servicing done at any Holden dealer and they will honour the 3yr / 100000km warranty. Reality is that servicing can be done at any licensed workshop and the manufacturers warranty is not void.

Where the dealer then traps you is through an extended warranty (which is not a manufacturers warranty supplied by Holden, by the way). The dealer then has the right to say if the extended warranty is to be honoured, then they have to do the servicing. That's why Holden couldn't help you with it.

A friend of mine with a Jackaroo Equipe is in the same boat, however the dealer went on to make a big mistake after the sale and sent him a letter offering 3 years of free servicing. This was in error as the free servicing deal usually excluded anything that wasn't a Barina/Vectra/Commodore/Monaro/Statesman. They tried to back out of it a year later saying an audit picked up the mistake. My mate basically waved the letter and said "tough" you independently gave me the offer after the car was purchased it. So he got the 3 years servicing for free, and will only start paying when the 3 years extended warranty kicks in.