RAA plus-what you may not know
Submitted: Friday, Nov 12, 2004 at 12:24
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D-Jack
Hi all - just got the shock of my life today. Recently upgraded to RAA Plus (live in South Australia) thinking that with all the travel we do would be handy to have the extra bebefits/longer towing etc in the unfortunate incident of a
breakdown. Mentioned to the operator on the phone when she signed me up that 'we go 4wding and travelling with the camper trailer' Anyway, when I am int he country (defined as non-metropolitan) RAA will only cover towing on vehicles under 2000 kgs. Since my Jackaroo weighs 2045 kgs unloaded, I will not be covered. Phoned up and verified -nup, not covered. Will have to pay for own tow.
Just thought I'd let people know in case they didn't already. This basically means patrols, landcruisers, most pajeros etc will not be towed at RAA expense, even if a RAA Plus member.
D-Jack
Reply By: Dean - Friday, Nov 12, 2004 at 13:00
Friday, Nov 12, 2004 at 13:00
Yep,
I got sucked in as
well. On the advertising they claim vehicle recovery as a benefit. I enquired on the phone regarding beach recovery as an example. No problem providing it is a legal to be there, eg. like tracks on our road maps.
When you pay up you get a nice glossy brochure that may as
well just say, this is a waste of time for you. You live and learn, only $30, so not a huge expense.
Sadly the RAA are not the reliable organisation they once were.
Dean
AnswerID:
84112
Reply By: navaraman - Friday, Nov 12, 2004 at 16:30
Friday, Nov 12, 2004 at 16:30
Just got these exclusions from the RAA web site. All of which could apply to 4bys. I'll keep my
membership but the RAA should spend more time on motoring and less on
home security, glossy brochures and the like.
"Travelling costs for any distance beyond 32km (Plus members 100km) from the nearest country depot.
Towing of vehicles weighing over 2 tonnes, modified vehicles & some trailers/caravans.
Removing bogged vehicles from beaches, swampland, forests, fire tracks, private property and locations not trafficable by a conventional 2-wheel drive vehicle."
I wouldn't expect service from them when off road tbh but what exactly is classed as off road??
AnswerID:
84129
Reply By: Noosa Bushtrackers - Friday, Nov 12, 2004 at 17:39
Friday, Nov 12, 2004 at 17:39
We have RACQ total cover and when in
Canberra last year put ULP in Diesel tank. After putting in 88 litres realised error and called for a tow truck. The NRMA came and charged us $132 for the short tow to the depot because our F250 was over their 2500kg limit. When we go
home contacted RACQ because our policy says that you only have to pay if special towing is required. I explained that the tilt tray had previously towed a
sedan before ours, that is why we had to wait and they sent a cheque to cover a full refund in a couple of days.
I have recently had a look at BIG4 assist ( www.big4.com.au ) and their policy will cover any vehicle up to 12,000kg and they also have policies for caravans/trailers. The only stipulation that I can see is that you have to be on a road that a 2WD truck can get to you on. I suppose if you are on a 4WD track it would pay to get another 4WD to tow you out to main road and then call them for help. Their prices seemed quite reasonable too.
Brian
AnswerID:
84141
Reply By: Nudenut - Friday, Nov 12, 2004 at 18:41
Friday, Nov 12, 2004 at 18:41
"Towing costs for any distance beyond 8kms (20km for Plus members) within a serviced metropolitan area.
Towing of vehicles weighing over 2 tonnes, modified vehicles & some trailers/caravans."
so when you think about it any thing above 20klm for RAA plus in Metro area is at members cost.
so out side the metro?
like all of you, i've been paying for RAA plus for the accomodation?
Will tell them to go get nicked tomorrow
AnswerID:
84146
Reply By: Voxson (Adelaide) - Friday, Nov 12, 2004 at 21:45
Friday, Nov 12, 2004 at 21:45
Well i am a member of plus and so is my good ol mate Dick....
On the way back from
Cape York we noticed a bit of smoke which actually turned into a huge amount of steam from the exhaust when we were in
Cobar... One call to the RACV or whatever it was and the vehicle was towed to dealer in
Cobar and put on semi or train and then delivered right to his door in
Adelaide suburbs within 5 days of us leaving it behind........... GQ RB30 1991...... 2560kgs.......NO CHARGE at all....
AnswerID:
84161